Support Coordinator (Contractor)

📍 Location: Office-based – 1510 Pascoe Vale Road, Coolaroo VIC
🕒 Type: Part-Time Contractor (3 days/week)
💲 Rate: $35–$40 per hour + Commission
🌐 Website: www.plansmartpro.com.au

About the Role

This is a part-time contractor opportunity to join PlanSmart Pro as a Support Coordinator, working onsite in our Coolaroo office. You’ll be our first support coordination hire, with the chance to lead and grow this new service offering from the ground up.

We’re looking for someone experienced, connected, and proactive — someone who wants to build their own caseload, develop strong participant relationships, and contribute to business growth, all while working in a supportive office environment.

What You’ll Be Doing

Provide tailored support coordination to participants

Coordinate and monitor individualised support plans

Build trusted relationships with participants, families, and providers

Grow your own caseload using your network and our support

Be a key part of launching and shaping our support coordination program

Work from our Coolaroo office at 1510 Pascoe Vale Road – this is an office-based role

Receive commission for referrals and service growth

What We’re Looking For

Minimum 3 years’ experience in support coordination or case management

Strong working knowledge of service navigation and plan implementation

A professional network within the disability or care sector

Excellent communication and time management skills

Confidence working independently and making decisions

ABN and appropriate insurances (for contractor role)

Valid Working With Children Check and Police Check

A passion for supporting people and building something meaningful

What We Offer

$35–$40 per hour contractor rate, plus commission

3 days per week, with flexibility as the business grows

Dedicated office space in Coolaroo (no remote work)

Admin support and established systems in place

The opportunity to lead and expand a new program

A collaborative and supportive small team environment

About Us

PlanSmart Pro is a growing Melbourne-based provider of plan management and support services. We pride ourselves on offering clear, personalised assistance that puts people first. As we expand into support coordination, we’re excited to bring on a leader who shares our values and wants to grow with us.

We operate from a friendly, welcoming office at 1510 Pascoe Vale Road, Coolaroo, where collaboration and participant wellbeing are at the heart of everything we do.

Apply Now

Ready to take ownership of a role and build something meaningful?
Submit your resume now or email us at 📧 [email protected] with any questions.

We look forward to hearing from you!