The roster and Relationship Officer is to roster staff with clients to provide At-Home services according to agreed timeframes and in line with the organisation's strategy, Vision, Values and operating requirements.

• Coordinating day-to-day rostering requirements across the organisation.
• Direct and allocate resources as needed, ensuring that business processes have been followed.
• Promote workforce efficiency and ensure that operational needs have been met.
• Answering incoming calls
• High-level administrative support ensuring all aspects of administrative support are performed as required and as directed.
• Duties as directed

Benefits and perks

My Life My Way offers flexible working conditions to enable work-life balance. We can offer a casual or part-time/full-time role to the right candidates. we will discuss this in detail during the interview.

We can offer salary packaging to increase your take-home pay.

Skills and experience

Minimum 1 year of Roster Officer experience (Preferable in Community/Disability sector)

Desirable Requirements

1. High-level verbal, written and interpersonal communication and relational skills including:

• High-level literacy and numeracy skills
• High-level telephone skills
• Working with coordinators, clients, carers and other stakeholders to achieve appropriate client outcomes.

2. Demonstrated ability to provide high-level administrative support in a team setting.

3. High-level computer literacy with proficiency in word processing, Outlook, and including high-level keyboard skills.

4. Build long-term relationships with clients and field staff

5. Work quickly to address and resolve customer issues

6. Help promote and maintain a positive company image

7. Strategic thinker and ability to analyze and solve problems quickly

8. Attentive to detail and organized

9. Must be self-motivated, flexible, manage priority, and work towards achieving long-term goals

10. General understanding of the Disability Sector and NDIS.

11. NDIS worker check or willing to obtain

If you are a passionate person with a desire to positively impact a person with a disability, please send a cover letter and resume.