Assistant Manager/Membership Manager

Brighton Baths Health Club
Brighton, VIC
A$70,000 p/a
Sport & Recreation → Management
Full-time
On-site

Posted 5 days ago


The Brighton Baths Health Club is a multi-faceted facility located on the Waterfront in Brighton.

We are seeking a Dynamic Leader with a Passion for Fitness and Wellbeing to assist Management in driving our Motivated team and Club to new heights.

The Brighton Baths is a Unique, Historically Significant and Inspiring Venue unlike any other in this industry. We provide a place for people to rejuvenate, with a focus on enhancing our client’s Lifestyle, Wellbeing and Fitness.

We pride ourselves on valuing individuals both as members and essential employees. We offer a range of services including personal coaching and wellness classes across a variety of modalities; whilst a dedicated management and front-of-house team pride themselves on providing the level of service our premium clientele have come to expect.

About the Role:

We are looking for the right passionate, motivated and committed person to take on the Full-Time role of Assistant Manager/Membership Manager. The ideal candidate will be enthusiastic about health, fitness and wellbeing on a holistic level along with being experienced in management, sales and multitasking within a varied and dynamic management and administrative workload. Flexible working hours involving mornings, evenings and weekends are a must.

If you have experience in the Hospitality industry and are looking for a career change, this could be the new role for you!

This position requires an autonomous, diligent and resilient - solution focused person. You will be responsible for the daily running of the club as well as the long-term growth of the business.

Task will include but not limited to;

Assisting the Club Manager and overseeing the Front of House team to ensure daily tasks are completed and exceptional customer service is given to our members and guests.

Oversee and positively impact the growth of our membership base.

Sales retention and engagement.

Navigating our gym software (Perfect Gym) with confidence and precision

Marketing and promoting through multiple social media platforms including but not limited to Facebook, Instagram, Twitter, Google Ads.

Assist personal trainers with payments, bookings and cancellations of clients.

Financial and account management of the Membership base.

Work alongside the management team to ensure we continue to provide an exceptional and unique service to our members and guests.

Ensure the positive club culture and ethos continues to be reflected daily throughout the club

Outreach and community engagement

Promoting the Brighton Baths Health Club image and brand in the local community

We believe this is an amazing opportunity for the right candidate to make a difference to people's lives and work in a fun, face paced, dynamic environment.

Key Skills

Demonstrated ability to multitask in real time in a multifaceted fast paced business

High level verbal and written communication skills

High level customer service and conflict management skills

Have strong decision-making skills

High level office and computing skills

High level administration experience

Ability to work rostered rotating mornings, evenings, weekends and public holidays

Exceptional organisational skills and attention to detail

Work coherently in team-based work environment

Ability to work proactively and independently

Living locally would be advantageous

Loves working in a team environment

Key Qualifications/ Experience

Former management and sales experience required.

Current Working with Children Check.

First Aid / Pool Lifeguard qualified or willing to complete.

Email your application cover letter & resume to [email protected]


About Brighton Baths Health Club

Brighton, VIC, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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