TWO POWERHOUSE BRANDS. ONE BOLD MISSION

Emirates Leisure Retail Australia (ELRA) and Schnitz are joining forces to bring golden-crumbed, pan-fried schnitzel- crafted with Schnitz’s traditional family recipe and a whole lot of passion - to the airport dining scene. Together, we're excited to launch a fresh new take on airport dining with the opening of Schnitz at Melbourne Airport.

To bring this vision to life, we're on the lookout for passionate, people-focused leaders to join our team. We’re hiring a Store Manager and an Assistant Store Manager to guide and inspire our brand-new team of ‘Schnitzers’.

If you thrive on leading, coaching, and motivating others, these roles offer the perfect opportunity to sharpen your leadership and operational skills. You’ll get the chance to run the show while gaining hands-on experience in the day-to-day operations of a dynamic hospitality business. Few things are more rewarding than helping a team succeed - and celebrating those wins together.

As the Store Manager you’ll play a key leadership role in ensuring the smooth execution, continuous improvement, and consistent delivery of all operational procedures, standards, and venue goals.

We’re also hiring an Assistant Store Manager to support the Store Manager in leading and developing our team, upholding our high standards, and delivering memorable customer experiences.

ABOUT YOU

You’re not afraid to get stuck in, keep the energy high and lead by example. You’ve probably done this before - and you’ve got the stories and skills to prove it.

Key ingredients for success:

You've managed a venue or two (2+ years of experience)

You have experience in Restaurants/ Cafés or Quick service Restaurant environments

You have strong and effective leadership skills

A people-first attitude and the ability to support, motivate, effectively manage and communicate with team members

You have a proven history of delivering a high standard of customer service

A hands-on approach and willingness to learn

You're available to work on a 7-day rotating roster with varied shifts, including evenings and Public Holidays, and have flexibility when it comes to weekend availability based on business needs.

KEY RESPONSIBILITIES:

Your responsibilities will include (but are not limited to):

Live, breathe and deliver our company values out to your team members

Recruit, train and develop key members of your team and ensure succession planning is in place

Working with the National Operations Manager to enhance venues quality, service and results

Effective rostering and understanding of the Restaurant Industry Award

Complete monthly stock takes and review results and variances with relevant departments ensuring that in house control systems / audit requirements are adhered to

Proactively leading the team during service on the floor, ensuring all areas are performing effectively, the customer experience is memorable & the team are motivated

Develop and maintain a safe workplace adhering to our safety and wellbeing policy and procedures; ensuring all policies, processes and systems are followed and understood by the team

Oversee the opening and closing procedures of the venue; ensure all equipment is cleaned, stored and secured according to established procedures

WHAT WE OFFER YOU

Travel discount opportunities with Emirates Airline flights

Food and beverage discounts via our corporate venues, inclusive across Australia and New Zealand

Attractive Incentive Program

Opportunity for career growth and development in addition to ongoing daily training

Free access to our Employee Health and Wellbeing Assistance Program (TELUS Health)

Reward and Recognition Program

Shopping Discounts with leading retailers on our online platform (Swag Store)

OUR VALUES

Teamwork – We encourage & support our teammates, and we reward hard work and celebrate achievements together with our Teams & Partners

Service – We deliver exceptional guest experiences, and we strive for excellence every time

Integrity – We act honestly and ethically to build and protect our reputation, and we respect differences and have no favouritism

Quality – We aim to be the best and take pride in all that we do, and we make it our priority to have a safe and attractive environment for our guests & teammates

Results– We acknowledge our achievements, and learn from less favourable outcomes and success is working together to bring us growth and new opportunities

If good food, good people and good service matter to you, then we want to hear from you! Apply now!

We are an Equal Opportunity Employer, which values diversity and inclusion. We embrace applicants from all culturally diverse backgrounds, including Aboriginal and Torres Strait Islanders, people with disabilities and the LGBTQI+ community. We draw pride and strength from our diversity and actively foster an inclusive workplace that celebrates the contribution made by all our people.

Please note:

It is a requirement for all successful applicants to obtain an Aviation Security Identification Card (ASIC) which requires a full background and criminal history check. All roles offered will be conditional on applicants being able to successfully obtain an ASIC.