• Full time, fixed-term (12 month) role
• Remuneration up to $104,968 | 17% superannuation
• Inclusive team culture with strong support and professional development

About us

Southern Cross University is a dynamic, ambitious institution focused on its purpose of changing lives through revolutionary learning and research with real impact. Our game changing Southern Cross Model brings a deeper, focused learning experience with demonstrated improvement in student success. In 2024, Southern Cross University placed 100th in the world in the Times Higher Education Young University Ranking.

Working at Southern Cross University combines a rare combination of being surrounded by ambitious students, dedicated colleagues and an environment of stunning natural beauty. We are leaders in our communities in the Northern Rivers region of New South Wales, Coffs Harbour and the Gold Coast and pride ourselves on helping shape a better tomorrow.

About the opportunity

Southern Cross University’s International Student Support and Success team is seeking an International Student Advisor to support our students throughout their studies, promoting a positive student experience and encouraging retention. Your core responsibilities will include:

• Providing comprehensive support to international students, addressing administrative, academic, and pastoral issues, as well as visa compliance concerns.
• Coordinating student support services such as travel, stipends, tutoring, and academic monitoring.
• Developing and implement programs to enhance student experience, including orientation, academic support, and crisis care.
• Monitoring student outcomes, identify at-risk students, and develop intervention strategies to support their academic success.
• Contributing to a culturally inclusive campus through events and cross-cultural initiatives.

About you

You’ll bring emotional maturity, empathy, and a strong sense of cultural awareness to your work, with the ability to support students from diverse backgrounds. You balance student support with an understanding of university policies and compliance requirements. Ideally, you will have:

• A relevant tertiary qualification and at least 2 years’ experience providing support to international tertiary students or in a multicultural, education, or social welfare context.
• Strong interpersonal skills with demonstrated ability to communicate effectively and sensitively across diverse cultural and linguistic backgrounds.
• Proven ability to balance compassionate student support with adherence to university policies, compliance requirements, and legislative frameworks including the National Code and ESOS Act.
• Experience working collaboratively within multidisciplinary teams, with excellent organisational skills and the flexibility to adapt to changing environments.

Salary and benefits

Our staff benefit from flexible work arrangements, including hybrid work models, generous parental and carer’s leave provisions, wellbeing initiatives, employee assistance programs and professional learning opportunities. This position is:

• Full-time, fixed term (12 months).
• Located at Coffs Harbour, NSW 2450.
• HEW Level 5. The base salary ranges from $80,737 - $89,717 per annum, plus 17% employer’s contribution to superannuation. The total remuneration package is up to $104,968.

Find out more about working at SCU by visiting Why Work at SCU.

Application requirements

Applicants must apply online and attach a CV and cover letter responding to the selection criteria within the position description by the closing date. Information to support you prepare your application is available on our website. If you experience difficulties applying online or need reasonable adjustments at any point in the application or interview process, please let us know by contacting [email protected].

Job applicants must be an Australian or New Zealand citizen, Australian permanent resident or currently hold a visa with unrestricted work rights in Australia for the entire duration of the appointment. Employer visa sponsorship is not available for this position.

Further information

To view the full position advertisement and details of the application process, please click on the APPLY button where you will be redirected to the Southern Cross University website.

Closing Date: 11.30pm AEST, Thursday 7 August 2025.

Southern Cross University is committed to ensuring that the University reflects the rich diversity across the region in which the University’s campuses are located.

The University encourages applications from people of all ages, women, Aboriginal & Torres Strait Islander people, people living with disabilities, people from culturally and linguistically diverse backgrounds and people who are LGBTQI+.

We encourage applications from people with disability and will provide adjustments to the recruitment process upon request.

Together, we are Transforming Tomorrow.