About CSA

CSA is a trusted provider of specialised environmental services to Victoria’s Utilities, Infrastructure, Construction and Industrial sectors. We are working with some of Australia’s largest private corporations and government authorities. Our strong fleet is comprised of over 80+ specialised vehicles and equipment with 170+ skilled personnel currently employed. We invest in our employees by providing them with the training, development, support, and career opportunities they need to fulfil their full potential.

The Role

We are searching for an experienced Senior Operations Co-ordinator to join our dynamic team. The ideal candidate will report directly to the Operations Manager and be responsible for managing a range of day-to-day administrative duties in operations including the allocation of vehicles and staff. We require a person who can develop positive working relationships, has strong communication skills and excellent time management and organisational skills. Experience in the Liquid Waste Industry will be highly regarded, however, not essential. This is an amazing opportunity that is not limited to an office background but also for a Senior Operator who is looking to take the next step in their career.

This role involves a wide range of varied tasks and is largely autonomous therefore you will need to be able to manage your own time, multitask and make sound business decisions unsupervised. The ideal candidate will be resilient, tenacious and have a strong business acumen.

Key duties include but are not limited to:

Provide customer service including answering incoming calls and enquiries

Assist in the management of all day-to-day operational activities including fleet and driver allocation and rostering ensuring daily plans are delivered and customer service requirements are met

Respond to reactive works and schedule programmed works

Manage a team of Operators including delivering positive feedback and / or disciplinary action when required

Provide assistance to the Operations Manager

Liaise with Project Managers with regards to site specific assets and equipment

Conduct site audits and visits

Ensure SWMS are available

Be available for the "On Call" rotating roster

Skills and Experience:

Minimum 2 years of administration experience

Liquid Waste / Transportation Industry experience is desirable (but not essential)

Ability to work with a variety of individuals / groups and build rapport

Ability to work well under pressure

Strong time management and prioritising skills

Outstanding customer service and communication skills

Patient attitude with excellent interpersonal skills and problem-solving abilities

If you believe you are suited to this role, please apply now!

For more information about CSA Specialised Services, please visit our website - www.csaspecialised.com.au