
Customer Service Officer
Relationships Australia Western Australia
Posted 4 days ago
Customer Service Officer
Permanent – Part Time, Two Days Per Week (Including one evening)
Mandurah, WA
At Relationships Australia WA, we’ve been proudly supporting West Australians for over 70 years. Our mission is to provide relationship support services for individuals, couples, families, and communities. We believe that everyone has the right to belong, and we work tirelessly to create a welcoming and inclusive environment for all.
Why Join Us?
Excellent career opportunity with a high-quality service provider
Competitive salary $68,000 per annum pro-rata plus superannuation
Non-for-profit organisation salary packaging – up to $18,550
Staff Reward program to provide savings on your everyday expenses
We are a values-driven organisation that aims for Authenticity, Inclusion, Compassion and Excellence.
We value diversity across cultures, genders, sexuality and neurotypes. All interested, skilled and qualified applicants are encouraged to apply for the Permanent role with stability and development prospects.
We have an opportunity for a motivated and enthusiastic Customer Service Officer who enjoys working with a diverse client base, to join our team at Mandurah. This permanent, part-time role involves providing support to clients who are seeking to access a service, in addition to administrative support to the practitioners to ensure the smooth running of the programs and wider location.
What We Offer
Professional and highly motivated team environment
Ongoing professional development opportunities
Role specific training
Key Responsibilities
Delivering high-quality customer service
Working with a diverse client base
Collaborating with an enthusiastic and supportive team
About You
We are looking for professionals with:
Good verbal and written communication skills.
Demonstrated administrative skills and capacity to learn IT systems.
Self-motivated to learn and develop
Strong values and work ethic
How to Apply
Applications are welcomed through Seek. Please include:
· A cover letter outlining your suitability for the role based on the criteria above
· A current resume with two recent professional referees
Requirements
· Current Working with Children Check
· Current WA Police Force National Police Certificate (to provide upon request)
Contact Us
For more information, please contact Donna Ryan-Wallace via email at [email protected]. A copy of the position description is available upon request.
Application Deadline: Close of Business 16th August 2025
Relationships Australia WA is committed to being a Child-Safe organisation and expects that all staff work within and align with our Children and Young People Safety and Wellbeing Policy and Child Safe Code of Conduct. Appropriate rigorous reference and background checking will be undertaken, including a Working with Children Check (where applicable), police record and identity check. We are committed to the safety and empowerment of all children, including those with a disability and from Aboriginal or Torres Strait Islander and culturally and/or linguistically diverse backgrounds.
About Relationships Australia Western Australia
This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.
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