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Customer Service Officer

Relationships Australia Western Australia
Mandurah, WA
A$68,000 p/a + super + salary packaging
Administration & Office Support → Other
Part-time
On-site

Posted 4 days ago


Customer Service Officer

Permanent – Part Time, Two Days Per Week (Including one evening)

Mandurah, WA

At Relationships Australia WA, we’ve been proudly supporting West Australians for over 70 years. Our mission is to provide relationship support services for individuals, couples, families, and communities. We believe that everyone has the right to belong, and we work tirelessly to create a welcoming and inclusive environment for all.

Why Join Us?

Excellent career opportunity with a high-quality service provider

Competitive salary $68,000 per annum pro-rata plus superannuation

Non-for-profit organisation salary packaging – up to $18,550

Staff Reward program to provide savings on your everyday expenses

We are a values-driven organisation that aims for Authenticity, Inclusion, Compassion and Excellence.

We value diversity across cultures, genders, sexuality and neurotypes. All interested, skilled and qualified applicants are encouraged to apply for the Permanent role with stability and development prospects.

We have an opportunity for a motivated and enthusiastic Customer Service Officer who enjoys working with a diverse client base, to join our team at Mandurah. This permanent, part-time role involves providing support to clients who are seeking to access a service, in addition to administrative support to the practitioners to ensure the smooth running of the programs and wider location.

What We Offer

Professional and highly motivated team environment

Ongoing professional development opportunities

Role specific training

Key Responsibilities

Delivering high-quality customer service

Working with a diverse client base

Collaborating with an enthusiastic and supportive team

About You

We are looking for professionals with:

Good verbal and written communication skills.

Demonstrated administrative skills and capacity to learn IT systems.

Self-motivated to learn and develop

Strong values and work ethic

How to Apply

Applications are welcomed through Seek. Please include:

· A cover letter outlining your suitability for the role based on the criteria above

· A current resume with two recent professional referees

Requirements

· Current Working with Children Check

· Current WA Police Force National Police Certificate (to provide upon request)

Contact Us

For more information, please contact Donna Ryan-Wallace via email at [email protected]. A copy of the position description is available upon request.

Application Deadline: Close of Business 16th August 2025

Relationships Australia WA is committed to being a Child-Safe organisation and expects that all staff work within and align with our Children and Young People Safety and Wellbeing Policy and Child Safe Code of Conduct. Appropriate rigorous reference and background checking will be undertaken, including a Working with Children Check (where applicable), police record and identity check. We are committed to the safety and empowerment of all children, including those with a disability and from Aboriginal or Torres Strait Islander and culturally and/or linguistically diverse backgrounds.


About Relationships Australia Western Australia

Bunbury, WA, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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