Your best ever role is waiting.

Are you highly organised and thrive in a fast-paced environment?

Do you enjoy making the day run smoother for everyone around you?

Are you looking for a stable role where your reliability and attention to detail are truly valued?

If so, you might be the next Scheduling & Administration superstar at Steamatic Gold Coast, a leader in restoration services across Australia. We work in partnership with the insurance industry to help people get back on their feet after events like fire, flood, and mould contamination.

We need someone who can bring structure to the chaos, juggle multiple demands with confidence, and be the calm in the storm for our team and clients.

Please read this ad carefully – we’re only interviewing candidates who follow the instructions at the bottom.

What’s in it for you?

● A role with purpose – your work helps families and businesses bounce back after disaster
● Security – we’re part of a respected national network
● Plenty of variety – no two days are the same
● Support – you’ll join a tight-knit team that has your back
● Opportunities to grow – great performance is noticed and rewarded

What makes this role unique?

● A structured routine, with variety built in – you’ll work Monday to Friday, in a role that blends scheduling, administration, and customer care
● Real-world impact – we restore homes and businesses after fire, flood, or contamination
● Fast-paced environment – you’ll never be bored managing technician schedules, triaging jobs, and keeping everything on track
● Meaningful challenges – from strict KPIs to managing insurer portals, there’s plenty to master and room to improve
● Customer-first mindset – we’re known for our empathy and professionalism in stressful situations

You are...

● Naturally organised, structured, and efficient
● Comfortable juggling multiple platforms, calls and inboxes
● Someone who thrives in a fast-paced team and loves ticking things off a list
● Empathetic, especially when clients are under stress
● Skilled with Microsoft Office (especially Excel and Outlook)
● Detail-obsessed and process-driven
● Someone who takes pride in reliability and being the go-to person in a busy office

If you’ve worked in restoration or scheduling before – that’s a bonus, not a requirement. We’ll train the right person with the right attitude.

Perks and Benefits

● A role with clear structure and great support
● Genuine career progression opportunities
● A positive team culture – where your efforts are seen and valued
● Stability in an industry that’s always in demand

Want the job? Read this carefully.

To apply, call Sue on 0411 189 403. Yes – call. We want to speak to the people who follow through and take initiative.

After that, email your resume and cover letter to [email protected] or apply online.