Senior Dental Receptionist – Career Path to Assistant Manager/2IC

Location: Blacktown & Surrounds
Work Type: Full Time
Classification: Healthcare & Medical – Dental
Salary: Competitive hourly rate + incentives
Career Progression: Clear pathway to Assistant Manager/2IC

About Us

Join one of Sydney’s most reputable and fastest-growing dental groups! With a strong focus on exceptional patient care and a tight-knit, collaborative team culture, we’re passionate about developing our people and celebrating success.

Our practices in Blacktown and surrounding areas are known for their modern environment, positive energy, and commitment to growth—for both patients and team members.

About the Role

We’re seeking a driven and capable Senior Receptionist / Front Desk Coordinator who’s ready to take the next step in their dental career.

In this pivotal role, you’ll oversee day-to-day reception operations, support both admin and clinical teams, and work closely with leadership to continuously improve practice performance.

This is a fantastic opportunity to step into a 2IC role, with a clearly defined pathway to Assistant Manager.

Key Responsibilities

Lead and manage daily front desk operations

Support and empower admin and clinical team members

Oversee bookings, billing, reporting, and KPIs

Train, mentor, and uplift team performance

Drive process improvements and uphold patient service standards

Collaborate with leadership on operational strategies

Skills & Experience

Minimum 12 months experience in dental reception (senior or team-lead level preferred)

Confident managing workflows in a busy practice

Strong communication, organisation, and multitasking skills

A proactive team player with leadership potential

Passion for people, growth, and continuous improvement

What’s On Offer

✅ Competitive hourly rate + performance incentives
✅ Clearly defined career pathway to Assistant Manager
✅ Ongoing leadership training and support
✅ Positive, vibrant workplace culture
✅ Be part of a team that values your voice and growth

Ready to Step Up?

If you’re ready to take on more responsibility and lead with purpose, we’d love to hear from you.

Apply now and tell us why you're ready to elevate your career with us.