This role is Melbourne based

Permanent full-time role with room to grow

Flexible and inclusive working environment

About the Role:

As the Events Administrator, you will be the go-to person for managing our Customer Relationship Manager (CRM) system. In addition, you will play a vital role in supporting the delivery of CEDA’s events—from preparing materials and coordinating logistics to assisting on-site.

This is a fantastic opportunity to work at the intersection of data, customer service, and event delivery, contributing to impactful conversations on Australia’s most pressing policy issues.

About CEDA

CEDA (the Committee for Economic Development of Australia) is Australia’s leading member driven public policy think tank. Our purpose is a better Australia, for all. Founded in 1960, CEDA continues to bring together Australia’s most influential decision makers to debate and progress economic and social policy. At CEDA we believe curiosity has the power to move the nation forward and together with our 500 member organisations we seek to imagine ‘better’ for all Australians.

Key Responsibilities

CRM & Customer Support (50%)

Manage the events inbox and phone line, responding to enquiries with professionalism and care.

Maintain and update CRM records, including registration changes and duplicate entries.

Collaborate with IT and internal teams to resolve website and CRM issues.

Support data gathering and content building for CRM and membership initiatives.

Event Support (50%)

Prepare event documentation, media lists, and promotional materials.

Assist with event logistics including set-up, registration, and pack-down.

Manage corporate table tracking and guest lists.

Coordinate roundtables.

Debtor management and following up outstanding registration payments.

Circulate weekly “What’s On” communications.

What You’ll Bring

Advanced Microsoft Office skills and high digital literacy.

Experience with CRM systems (preferably Dynamics 365).

Strong communication skills and attention to detail.

Ability to juggle multiple priorities and work independently.

A collaborative mindset and a passion for public policy and economic development.

Event management experience is advantageous.

Our work environment is fun and fast-paced. Our perks include:

Opportunity to make a significant impact in a growing organisation

Collaborative and innovative work environment

Professional development and growth opportunities

Flexible and hybrid working conditions

Generous leave entitlements, including an additional week of paid leave at year-end, Wellbeing leave, flexible floating public holidays, parental leave, and family & domestic violence leave

Employee Assistance Program

CEDA’s work is driven by our values:

We are open, honest and trusted

We are curious about ideas and opportunities

We succeed together

We are brave in our approach and ambitions

We are passionate about working with our members for the greater good

Curious? How to Apply?

Please apply via SEEK with your current Resume and Cover Letter.

The cover letter must be addressed to Sharon Braun, Associate Director, Programming and Marketing, detailing how your skills and experience align with this position.

Closing date for all applications will be COB Monday 4 August 2025, but may close earlier if a suitable candidate is identified.

We encourage applications from all backgrounds. CEDA is a purpose-driven organisation aiming to drive change on issues that matter to the community. We value the diverse talents of our people and provide an inclusive work environment for our people to belong.