About Us
Mary MacKillop Baulkham Hills is a ministry of the Sisters of Saint Joseph, offering a peaceful and professional retreat and conference centre grounded in the values of hospitality, reflection, and service. Located in Baulkham Hills, our centre supports a wide range of guests—from individual retreatants to large community and professional groups.

We are committed to providing a welcoming environment that reflects the Josephite spirit of compassion, care, and community.

About the Role
We are seeking a warm, reliable, and flexible Casual Bookings & Reception Officer to join our guest services team. You’ll be the first point of contact for guests, handling reception, phone and email enquiries, bookings coordination, and light event and dining room setup as needed.

This is a varied casual role ideal for someone who enjoys people-focused work, is comfortable with admin systems, and is aligned with the calm and mission-led environment of a retreat setting. Shifts will be offered based on need, including weekdays and weekends.

Key Responsibilities

Welcome guests and provide a professional and friendly first point of contact

Manage reception duties including calls, emails, and enquiries

Coordinate bookings using our RMS system (training provided)

Assist with administrative support and guest communications

Help prepare meeting rooms and assist with light food service or event setups

Maintain the cleanliness and presentation of the reception and guest-facing areas

Liaise with other departments to ensure a smooth guest experience

About You

Previous experience in reception, administration, hospitality or guest services preferred

Friendly, approachable, and confident in a front-facing role

Flexible, reliable, and willing to work across a range of tasks

Comfortable using booking systems, email, and basic computer tools

Excellent communication skills and attention to detail

Supportive of the Josephite ethos and respectful of faith-based settings

NSW Working With Children Check (or willingness to obtain)

National Police Check (or willingness to complete prior to employment)

What We Offer

A calm and meaningful workplace rooted in values of care and service

Casual hours based on site needs, with some weekday and weekend shifts

Baulkham Hills location with on-site parking and easy public transport access

Supportive team culture in a mission-led environment

How to apply:

Click ‘Apply Now’ and upload your resume and a brief cover letter outlining your interest and suitability.

Applications close on Friday 15th August 2025.