As the capital city of Western Australia, the City of Perth is a Local Government that is ambitious for the future. To achieve our aims, we recruit the very best people who understand the City exists to enable and deliver the aspirations of the community.

The Opportunity

Join the City of Perth Library as a Library Officer, delivering high-quality front-of-house service across all library areas. You'll assist patrons with memberships, enquiries, e-resources, printing/scanning, and accessing computers, collections, and programs. This role supports a diverse community with varying needs and digital abilities.

Reporting to the Team Leader, your responsibilities would primarily include:

• Assisting patrons from diverse backgrounds with enquiries;
• Processing and renewing memberships and providing support to new library members;
• Providing digital literacy support for patrons accessing public computers and online resources; and
• Shelving, shelf tidying of stock and selection of reserved items on all floors of the library.

About You

To succeed in this role, you will possess:

• Great communication skills;
• Experience in providing customer service in person, over the phone and via email;
• A high level of computer literacy skills; and
• The ability to work automomously and as part of a team

If your experience and capabilities match these criteria, we welcome your application.

Above all, you will live our values of commitment, teamwork, courage and respect that allow us to come together to lead and support the community.

Please view the attached Application Pack to learn more about the role and working at the City. When preparing your application, be sure to address the selection criteria.

Eligibility

To be eligible to work for us, you will need to demonstrate:

• A right to work in Australia (e.g. a birth certificate, current passport or current visa);
• Fitness for work via a pre-employment medical (if required for the role);
• A Working with Children’s Check, or eligible to obtain;
• A satisfactory National Police Clearance (dated within 3 months).

How to Apply

Please apply online by clicking the ‘APPLY’ button below, which will direct you to the City’s application questionnaire.

When prompted, please submit: your current resume; a cover letter that concisely addresses the Selection Criteria; and any relevant qualifications or certifications. Remember, less is more!

The Application Process

Applications will close once we receive a sufficient number of suitable applications, no later than Monday 28 July. We highly recommend you apply as soon as possible.

Applicants may also be considered for similar positions within the City of Perth.

We’re continuing to build a gender-equitable team and a culture that’s just as diverse, inclusive and welcoming as the City of Perth Community. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

Canvassing of Elected Members during the recruitment process will disqualify your application.