The Swan Yacht Club in East Fremantle offers the perfect setting to relax and enjoy life by the river. With breathtaking views of the Swan River, our club hosts a variety of indoor and outdoor events throughout the year and boasts a spacious marina.

We are currently seeking a motivated and talented Admin person and Receptionist, x3 days a week (Weds-Friday) to join our team. This is a dynamic role which involves a range of tasks including accounts support, data entry, exceptional customer service & membership management. Some marketing support would also be beneficial but not essential.

Why Work at the Swan Yacht Club?

Family-friendly, committee-managed club

Permanent part-time position

Social and vibrant environment

Easily accessible location on the beautiful Swan River

About the Role

Ideal for someone with a passion for outstanding face-to-face customer service and who enjoys working within a team.

You should have a solid foundation in administrative and reception tasks and be proficient in basic Office programs. A commitment to maintaining and improving standards across all areas is highly regarded. A keen eye for detail is essential in this role.

Key Responsibilities

- Initial point of contact for internal and external communications
- Provide general administrative support as needed
- Perform reception duties, delivering exceptional customer service
- Handle cash and perform bank reconciliations
- Process invoices
- Manage membership data base with a passion for constantly improving the member's experience.
- Confident use of all Microsoft Office programs

About You

To be successful in this role, you will demonstrate:

High attention to detail

Strong interpersonal skills and a passion for delivering superior customer service

Excellent organisational skills, with the ability to prioritise tasks effectively

Well-developed written and verbal communication abilities

The ability to work both independently and as part of a team

Strong relationship-building skills with internal and external stakeholders

Proficiency in the Microsoft Office suite (Word, Excel) with accurate typing and data entry skills

Basic accounting knowledge

If this sounds like you and you're passionate about "getting things done," this role will suit you well.

To apply, please submit your resume along with a cover letter outlining your suitability for the role. Note: Applications without a cover letter will not be considered.