Kelmscott Dental is a general dental practice highly reputed for it's exceptional standard of patient care, customer service and professionalism.

If you’re ready to make a real impact in a fast-paced, dynamic environment, then this is the role for you. We’re on the lookout for an energetic, experienced Front Office Coordinator to join our family at Kelmscott Dental!

This is your chance to play a key leadership role in the heart of our practices—empowering our reception team, enhancing the patient experience, and driving the growth of a leading dental practice.

We’re redefining what it means to be a top-tier dental practice. With cutting-edge technology, a team of exceptional professionals, and a commitment to growth and development, we’re on a mission to change the game in dental care—and we need you to help us do it!

Every one of our team members share the same commitment to patients as our Practice Principal, Dr David Norcross and we are very proud to have an excellent team culture that is fun, supportive and accountable.

We’re driven by a set of core values that shape our practice and guide us toward success:

🙏🏻Team Culture – We’re all about working together, supporting one another, and creating a family-like atmosphere. At Kelmscott Dental, you’re not just a team member, you’re part of a close-knit family that has each other’s backs.

💪🏻Growth and Development – Whether it’s personal growth, team growth, or the growth of the practice itself, we believe in continuous improvement and empowering each individual to reach their full potential.

🌟Customer Experience – Our patients are at the heart of everything we do. We’re committed to providing exceptional care and creating a positive, welcoming experience every time a patient walks through our doors.

✅Accountability – We take responsibility for our actions and always strive for excellence. We hold ourselves accountable to our team and our patients, ensuring that everything we do reflects our values.

💥What You’ll Be Doing💥

· Working alongside the management team, you will be responsible for ensuring the reception/ front office team runs smoothly and efficiently

· Be a brand champion for the practice and our people, by effectively building and maintaining excellent relationships

· Support, manage and train the front office team members with practice administration

· Assisting the managers with reporting and processes

· Working closely with the clinicians to manage the appointment book and patient queries

· Continuously looking at ways we can improve our processes and policies

💡What We’re Looking For💡

This is a unique opportunity for a highly motivated and talented individual looking to take a step into their leadership career. The successful candidate will be able to demonstrate:

· Excellent interpersonal, written and oral communication skills

· An ability to multi-task

· Passion to deliver excellent customer service

· Proactivity and initiative to drive and grow the business

· Ability to and examples of handling a high-pressure environment

· Strong people skills

· Accountability for your outcomes

· Previous experience as a front office coordinator or a leadership role in a dental environment will be highly regarded

🔥What We Offer You🔥

Competitive Salary & Benefits – We take care of our people because we believe in mutual growth

Training & Development – Whether it’s professional development or career growth, we’ve got your back every step of the way.

Flexibility & Balance – We understand the importance of work-life balance and offer flexible arrangements to fit your lifestyle.

Team Culture That Feels Like Family – we foster a supportive, growth-driven environment. We celebrate wins, encourage personal development, and ensure every voice is heard.

Employee Perks – From discounted dental treatments and health insurance to company-sponsored social events, we believe in supporting our team both inside and outside the office.

If you’re ready to jump into a role where you can truly make a difference, help lead a dynamic, growing team, and contribute to exceptional patient care, then Kelmscott Dental is the place for you. For more information, please see our website www.kelmscottdental.com.au.

Ready to Be Part of Something Exciting?

Apply now!

Feel free to reach out if you have any questions—we’re here to help you every step of the way.