About Us

Wholesome Care Supports is a passionate and growing organisation dedicated to empowering individuals with disabilities to live their lives to the fullest. Founded on the principles of genuine compassion and personalised attention, we are committed to providing comprehensive, person-centered support services that celebrate individuality, foster growth, and create meaningful connections within our community. We are more than just a service provider; we are partners in our clients' journeys, dedicated to breaking down barriers and building a more inclusive and accessible world.

About the Role

We are seeking a dynamic and experienced Business Manager to join our dedicated team. In this pivotal role, you will be the driving force behind our day-to-day operations, ensuring the smooth and efficient delivery of our high-quality care services. This is a multifaceted position that requires a strategic thinker with a hands-on approach.

Key Responsibilities:

● Lead and Inspire: Manage and mentor our team of dedicated support staff, fostering a positive and productive workplace culture.

● Operational Excellence: Oversee all day-to-day operations, implementing and refining business processes to enhance efficiency and quality of care.

● Training and Development: Develop and deliver training programs to ensure our staff have the skills and knowledge to provide exceptional support.

● Financial Oversight: Maintain a comprehensive overview of the business's financial health, contributing to budgeting and financial planning.

● Client-Centered Service: Act as a key point of escalation for client concerns, providing exceptional customer service and ensuring client satisfaction.

● Incident Management: Respond effectively to incidents, demonstrating a calm and decisive approach to complex and challenging situations.

● Strategic Decision-Making: Utilise your sharp analytical skills to make confident and timely decisions that drive the business forward.

About You

You are a natural leader with a passion for making a difference. You thrive in a fast-paced environment and are known for your ability to think on your feet and navigate complex situations with ease. Your key attributes include:

● A formal qualification in Business, Management, Finance, or a related field.

● A minimum of 3-4 years of experience in a similar management role, enabling you to pick things up quickly.

● Advance MS-Suite skills including excel.

● Intuitive understanding of various IT systems and software is highly desirable.

● Exceptional ability to interpret and adapt to diverse communication styles, from clients to staff and external stakeholders.

● Proven experience in a management role, preferably within the disability or community services sector.

● Strong leadership and team management skills, with a focus on creating a supportive and high-performing team.

● Excellent decision-making abilities, with the confidence to act decisively in challenging situations.

● A genuine commitment to the values of person-centered care and a desire to contribute to a more inclusive community. Lived experience with disability, either personally or through close connections, will be highly regarded.

What We Offer

● A competitive salary package commensurate with your experience.

● The opportunity to make a real and lasting impact on the lives of our clients.

● A supportive and collaborative team environment where your contributions are valued.

● The chance to be part of a growing and innovative organisation in the disability support sector.

If you are a motivated and compassionate leader looking for a rewarding career opportunity, we would love to hear from you.

To Apply:

Please submit your resume and a cover letter detailing your suitability for the role to [email protected].