Team Player Wanted – Join Our Small Friendly Team!

Position: Self Storage/Wine Storage, Facility Office Assistant Manager (Part-Time)
Location: Myaree, WA
Hours: Offering 25 hours across 5 days, this is flexible and can be reduced to suit the right applicant to 20 hours across 4 days if requested.

About Us:
Guardsman Self Storage has proudly served the community since 1984, operating over 700 storage units, including a state-of-the-art temperature-controlled zone. As the premier single-site storage business in WA, we are committed to delivering exceptional customer service and maintaining a welcoming, efficient environment.

Role Overview:
We are seeking an experienced "People Leader" to oversee daily operations at our self-storage facility. This role is ideal for a proactive individual with a strong background in administration, customer service, and retail/office management. This is a part time role and the shifts will be a mix of 8:30am-1:30pm and 12:30am-5:30pm shifts.

Key Responsibilities:
- Manage day-to-day operations of the storage facility, ensuring smooth workflow and excellent customer service.
- Support office staff on the front counter when required.
- Respond to customer inquiries across various platforms, addressing concerns and resolving issues promptly.
- Maintain accurate records, including data entry into our Storman Software System.
- Monitor stock levels and manage inventory efficiently.
- Ensure the facility remains clean, organised, and welcoming for clients.
- Collaborate with the General Manager on operational improvements and strategic planning.
- If applicable, assist with marketing and social media initiatives.

-Manage and Liaise with trades that come on site for servicing and repairs.

Essential Criteria:
We are looking for candidates with the following skills and experience:
- Minimum 2 years of experience in a management or administrative role, preferably within retail, storage, or small business environments.

- Initiative is essential, we are looking for someone that can see what needs to be done and create action plans.
- Proven track record of delivering outstanding customer service.
- Strong communication and interpersonal skills.
- Advanced computer proficiency, including experience with XERO (highly advantageous but not essential).
- Exceptional organisational skills with a keen attention to detail.
- Ability to work autonomously and as part of a team, with a positive and proactive attitude.
- Flexibility to cover shifts as needed, including the occasional Saturday if no staff availability.

Please note, there is a physical component to this position. As you are in charge of keeping the facility in tip-top shape, you may be at times required to be a little hands on. We are happy to explain this in more detail but here is a glimpse: occasionally putting together a flat pack shelving system (no tools required), moving wine boxes, pulling the occasional weed or two, sweeping out storage units etc

What We Offer:
- A friendly, supportive small team environment.
- Ongoing training and professional development opportunities.
- On-site parking.
- Access to local food vendors.
- Discounts on storage and packing supplies.
- A low-stress workplace with a strong emphasis on work-life balance and potential for career growth.

How to Apply:
If you’re ready to take on a leadership role in a dynamic environment, please send your CV and a cover letter addressed to the General Manager, Melinda. In your cover letter, highlight how your experience aligns with the essential criteria listed above. Applications that do not address this criteria will not be considered.

We look forward to hearing from you!

Note: Agencies, please refrain from contacting us regarding this position.

Immediate start available for the right candidate.