Keep the Day Running. Support the People Who Make the Difference.

Interchange Shoalhaven is seeking a full-time Scheduling Assistant to join our dynamic rostering team. You’ll help manage day-to-day shift scheduling for disability support workers, respond to incoming changes and requests, and keep the whole system running smoothly.

This is a fast-paced, people-first admin role — perfect for someone who loves solving puzzles, answering questions, and getting the right person to the right place at the right time.

What you’ll do:

Assist with rostering shifts for over 100 support workers

Respond to high volumes of scheduling enquiries from staff, carers, and participants

Liaise with support teams to ensure coverage, continuity, and compliance

Support shift replacements, changeovers, cancellations, and urgent roster gaps

Maintain accurate records in scheduling and participant management systems

Work closely with the Scheduling Coordinator and Admin team

What you’ll bring:

Strong organisational skills and the ability to stay calm under pressure

Experience in scheduling, rostering, coordination, or high-volume admin

Excellent communication and relationship-building skills

Confidence using digital systems and a willingness to learn new platforms

A collaborative, team-focused approach and a high level of personal integrity

Knowledge of NDIS or SCHADS award (desirable but not essential)

What we offer:

A full-time role in a well-supported scheduling team

Purpose-driven work that directly supports participant wellbeing

Salary packaging up to $18,550 tax-free per year

A friendly, inclusive workplace based in Nowra

Opportunities to grow within a values-based organisation

How to Apply

Please apply via SEEK with your resume and a brief cover letter outlining your interest and relevant experience. or any questions about the role, feel free to email [email protected]

Let’s keep building something meaningful, together.