Service Desk Analyst
Parramatta | Hybrid | up to $65k plus super

NT Partners are currently working an MSP who is looking to a L1 analyst to their team due to growth!

What you will be doing:

• Resolving Level 1 support tickets
• Update and maintain knowledge base
• Apply best practices
• Escalate tickets when required

What you need to have:

• Office 365
• Azure AD/AD
• Sharepoint
• Windows desktop
• DNS/DHCP
• Internet issues

• 1 year experience working across service desk (MSP environment)
• Technical expertise in;
• Drivers license

These roles don’t come around too often – so apply now with your interest.

You must have PR or Citizenship to be considered.

Only successful applicants will be contacted.