Facilities/Building Manager

At Melbourne Building Management (MBM), we provide building management (facilities management) services to residential, commercial, industrial, retail and recreational facilities in Victoria. Operating with a customer-first mentality, all our services are focused on delivering a friendly, clean, safe and happy environment to improve the liveability of each building within our care.

At the heart of Melbourne Building Management is an ethos to implement sustainable green building practices that aim to reduce the environmental impact as well as costs for owners and residents. Just as importantly, we look after our people.

The culture within MBM is supportive to enable staff to deliver on customer expectations and provide professional growth and development opportunities.

If you are proactive and thorough, love customer service, have great communication skills and enjoy varying your workplace we want to hear from you!

Your responsibilities would include (but can vary depending on the building):

Overseeing and managing several buildings

Coordinating and overseeing regular building maintenance and repairs.

Maintaining a safe environment for building occupants and visitors.

Overseeing security, fire prevention, and other safety systems

Planning for future development in line with strategic business objectives

oversee the operation and function of the building and its services whilst developing and maintaining relationships with the residents and contractors

attend to occupiers’ requests in a friendly and reasonable manner

overlook the entire building on a daily basis to ensure cleanliness (including daily management of cleaning staff), identify repairs and maintenance, and log all OH&S issues

emergency response management

supply feedback to owners and occupiers and act on any outstanding matters that affect the common property

ensure all residents abide by the Owners Corporation (OC) rules

attend to concerns of residents, and undertake appropriate tasks at the request of residents that affect the common property

maintain an updated and current resident's register

ensure all plant and equipment is regularly maintained

obtain quotes for services, plant, and equipment on behalf of the OC, and approve works completed so they can be paid in a timely manner by the OC Manager

Provide the committees with proactive suggestions

put in place contracts for essential services and regularly monitor both contract and inspections to ensure compliance; and

be an active and contributing member of the MBM team!

To be successful at MBM you must have:

at least 3 years experience in building management or in a similar role

competent use of computers and software

Knowledge of relevant regulations and building codes.

Good communication and customer service skills.

Strong critical thinking and problem-solving skills.

A proactive approach

Strong relationship management skills

Attention to detail and follow-up

Accountability

A commitment to continuous process improvement

Strong oral and written communication skills

Be a team player

'We look after people, not just buildings'

Please send your CV and a cover letter telling us why you would like to work with Melbourne Building Management.