ABOUT US

At Adelaide Gastrointestinal Specialists, we take pride in being a dedicated and dynamic multi-disciplinary team committed to providing exceptional care for patients with digestive system disorders. Our practice is home to 10 highly skilled specialists, 1 experienced dietitian, and 1 expert upper GI surgeon, all working together to deliver top-notch care.

Our team is more than just colleagues—we’re a close-knit family! We thrive on collaboration, mutual support, and, of course, plenty of laughs and shared lunches. We value a vibrant and positive workplace culture where everyone feels included, appreciated, and empowered.

A quick note: As a busy practice focused on patient care, we kindly request that you avoid calling us directly. Keeping our phone lines open for patient inquiries is our top priority—thank you for your understanding.

Why Work With Us?

We believe in creating a workplace that values and supports our team members. Here's what you can look forward to:

Travel allowance for off-site work

Flexible hours: 1 to 2 days per week, with potential for more

A friendly and supportive team with an outstanding work culture

Comprehensive training provided for the right candidate

Onsite parking

Kitchen facilities to keep you fueled throughout the day

Who Are We Looking For?

Our ideal candidate brings a unique combination of experience, skills, and personality to our practice. Here’s what we value most:

Experience in medical practices (highly desirable)

Familiarity with Genie practice management software (highly desirable)

Exceptional multitasking abilities

A professional, warm, and courteous phone etiquette

A team-player mentality with a focus on fostering a positive work environment

The ability to thrive under pressure in a fast-paced practice

Your Role and Responsibilities

As the first point of contact for our patients, you’ll play a vital role in ensuring their experience with us is smooth, welcoming, and professional. Your key tasks will include:

Greeting and assisting patients, scheduling appointments, and maintaining records and accounts

Answering inquiries in person or over the phone and directing them appropriately

Optimizing patient satisfaction and specialist efficiency by managing appointment schedules

Supporting specialists with administrative tasks, including obtaining pathology/radiology results

Maintaining a calm and welcoming reception area, anticipating and addressing patient needs

Ensuring patient accounts are accurate and up-to-date with personal and financial details

Responding to emergencies and providing comfort to patients in distress

Upholding strict confidentiality for all medical, personal, and financial information

Adhering to practice policies and procedures while suggesting improvements where needed

Ready to Join Us?

If this sounds like the perfect role for you, we’d love to hear from you!