Casual or Part time

Join Our Caring Team! – Medical Receptionist Wanted

Are you passionate about supporting women, babies and families through their healthcare journey? We’re looking for a warm, organised and professional Medical Receptionist to join our dedicated team at Adelaide Mums and Babies Clinic.

In this key front-of-house role, you’ll be the friendly face and calm voice that welcomes patients, manages bookings, and keeps our clinic running smoothly. Your compassion, attention to detail, and ability to multitask will help us provide the very best care for our community.

Your responsibilities will include:

Welcoming patients and families with warmth and sensitivity

Managing appointments and electronic medical records

Assisting with Medicare, billing, and referrals

Coordinating with GPs, midwives, and allied health professionals

Supporting a team that is passionate about women’s and infant health

What we’re looking for:

Exceptional customer service skills to ensure the patient has the best experience possible.

Excellent written and verbal communication skills.

Problem solving skills, demonstrating a proactive nature and initiative.

Confident with IT systems, including Google Drive and Microsoft Office. Experience with Best Practice is desirable but not essential.

Reliable with good time management skills to manage a fast-paced environment.

Strong attention to detail, accompanied with great organisational skills.

A genuine interest in maternal and child health

We offer a supportive and flexible work environment, ongoing training, and the opportunity to be part of a clinic that truly values kindness, excellence and community care.

Role requirements:

Working with Children Check (will be required prior to starting)

National Police checks (will be required prior to starting)

CPR Certificate (not required prior to starting but is required)

Location

We are located in Rose Park and Ashford, SA (flexibility across both locations is a requirement for this position )

Hours

Start and end of day procedures, including opening (8.15 am ) and closing the clinic (5.15 pm - 6 pm).

This role is approximately 17 hours to 25.5 hours per week

How to apply

Apply now and help make a difference in the lives of mums and babies.

If you are interested in the position and meet the criteria, please refer to the attached position description. We welcome your application with a cover letter and CV via SEEK ONLY. Only successful candidates will be contacted for an interview.

Position Description / Key Duties:

Welcoming patients and visitors in a friendly professional, timely manner

Answering the telephone and answering any enquires

Scheduling, cancelling, rescheduling, appointments

Assisting patients with completing necessary forms and documentation manually or electronically

Processing billing and payments using medical software including Medicare, DVA, private, including batching

Manage faxing, scanning, filing, emailing , post (incoming & outgoing ) correspondence

Monitoring stationary and supplies

Maintaining confidentiality at all times

Liaising with other medical department such as radiology, pathology, specialist, allied health, nurses, midwives and hospital staff

Be responsible for opening and closing the clinic

Receive and convey messages in writing, verbally and electronically in a clear and professional manner

Liaise with patients and their families in a compassionate manner

Contribute equally to maintaining the cleanliness of the clinic

Handle cash, EFTPOS +/- HICAPS and other payments and adhere to practice billing policy

Participate in ongoing professional development

Managing practice dress standards as set out in the uniform policy

Perform other administrative duties as directed by the practice manager, directors and doctors

Set up & pack up for classes and group

Other duties as assigned

All of the above for Adelaide Women’s Healthcare Collaborative, Allied Health