Support Worker - Work as a contractor (ABN & insurance) or Casual Employee

Location: Telarah

Applications Open: Now | Positions Available: 2-3 employee & unlimited contractors

Are you a compassionate, reliable, and fun individual who thrives in a supportive team environment? We’re looking for Support Worker employees and contractors who are ready to make a meaningful difference in someone’s life.

This is a Casual Employee or contractor position. We currently have at least 3-5 positions available for candidates with flexible availability

Shift Requirements on a 24/7 roster in Telarah for a 69yo Gentleman living in his own home.

Day Shift: 06:00 – 14:00

Non-Active Sleepover Shift: 14:00 – 06:00 (next day)

Flexible availability is essential across a 24/7 roster. You must be available Fridays, Sat, Sun, Mon (day and sleepover shift) weekends and a bonus if available other days of the week as well for short notice replacements on our casual pool

Our Matching Process

We take client compatibility seriously. Our structured onboarding includes:

Interview – Assess alignment and suitability. Interviews will be held as shortlisted applications are received

Observation/Meet & Greet Session – 20-60 minutes [unpaid] with the client to assess comfort and compatibility.

Debrief – Discuss with Team Leader to reflect and decide on suitability to the role requirements.

Employment – If successful, a contract or casual employment offer will be extended.

Onboarding Finalisation – All onboarding requirements are self-paced online and all requirements must be met prior to rostering occurring. You are in control and decide how quickly you want to onboard. The longer you take, you may miss out on shifts. We are seeking immediate availability, so we will value swift onboarding.

Don’t delay submitting your application – positions will be filled quickly.

About You

Female (client preference) or male. Must have an amazingly positive personality

Honest and a great sense of humour

A fun, engaging personality and a great companion

Confident with personal care and manual handling

Able to cook, clean, and manage a household

Tech-savvy and a strong team player

Professional appearance (scrubs required - any colour or pattern)

Able to maintain compassionate yet professional boundaries. Maintain Strict confidentiality both internally and externally

Welcome constructive feedback

Communicate promptly with staff when issues arise, while documenting them accordingly

Key Responsibilities & Required Experience

This role involves supporting a client with complex physical support needs. Applicants must have demonstrated experience in:

Supporting a full-time power wheelchair user, including safe operation and mobility assistance

Performing 1-person assist for all Activities of Daily Living (ADLs): toileting, showering, dressing, grooming, and continence support

Confident and competent use of hoist, especially Pivot Hoist, following detailed manual handling plan

Feeding and meal preparation, including cooking for modified dysphagia diets

Administering medication and adhering to individual support plans

Completing professional, factual shift notes, and reports

Performing household tasks: cleaning, laundry, ironing, and preparing fresh, wholesome meals

Implementing behaviour support strategies to promote emotional and mental well-being

Supporting community inclusion and social engagement

Understanding or willingness to learn person-centered active support

Demonstrating initiative, common sense, and a proactive approach to learning

Essential Requirements

NDIS Worker Screening Check

Valid Driver’s License

Cert III in Individual Support or equivalent (will consider applicants with no formal training qualification)

Enrolled Nurses encouraged to apply

Minimum 1 years’ experience (especially with hoist/manual handling) preferred

Non-smoker (due to client’s sensory needs)

MUST be available FRIDAYS, SATURDAYS, SUNDAYS & MONDAYS both day shift and sleepover shift

MUST be available between 15th December 2025 - 11th january 2026 with flexible open availability to include all Public Holidays, Xmas eve, xmas day, boxing day, new years eve and new years day. All staff will either be rostered on shift, or rostered to be on paid On CALL during these 4 weeks.

Required Minimum Training Compliance:

First Aid Certificate & CPR – current within 12 months

Medication Management Training – current within 12 months

Manual Handling Training – current within 24 months

Infection Prevention & Control – current within 12 months

Completion of all 4 NDIS Commission eLearning Modules

Introduction to IDDSI Training - https://elearning.precisethickn.com.au/available-courses/

Precise Thick-N INSTANT Training - https://elearning.precisethickn.com.au/

Using the LifeVac Airway Clearance Device - https://medicsforlife.learnworlds.com/course/using-the-lifevac-airway-clearance-device

PDC20106 - VITAL SIGNS - https://www.cqu.edu.au/courses/824882/vital-signs---introduction-to-baseline-observations

PDC52936 - EDDIE - https://www.cqu.edu.au/courses/827057/early-detection-of-deterioration-in-elderly-eddie

PDC20070 - Asthma - https://www.cqu.edu.au/courses/826936/asthma---an-introduction-to-management

What We Offer

A supportive and respectful team culture

Structured onboarding and training

A chance to truly make a difference in someone’s life

Employment Flexibility: Work as a contractor (ABN required for contractors) or a casual employee.

Streamlined Processes: Use a simple mobile app for managing shifts, timesheets, and progress notes.

Ready to Apply?

If you meet and can demonstrate all criteria outlined in this ad, you are required to submit the following:

Cover Letter that includes:

Your ongoing regular availability

Any dates you are NOT available across December 2025 and January 2026. Availability that includes available between 22/12/2025-2/1/2026 will be desirable

A brief explanation of why you believe you are the best candidate for this role

Current CV that clearly demonstrates:

Your skills and knowledge competency as outlined in this advertisement

Your commitment to continuous professional development

There may be other opportunities for shifts at other locations eg. Paterson/Dungog

Please note: Applications that don't include a cover letter will not be considered. Please include in your cover letter desired hours, your general ongoing availability [if you are NOT available FRIDAYS, SATURDAYS, SUNDAYS & MONDAYS either day shift or sleepover shift you WILL NOT be considered] whether you have reliable transportation and any hobbies that you engage in. This information helps us with selection and placement and is vital if you want to be considered.

For enquiries, contact Team Leader Donna at 0410030186 and general enquiries to [email protected]