About Us

Located across the Redlands, Mackenzie and Northern Gold Coast.

At Ruby & Ollie’s, we believe every child, regardless of diagnosis, deserves a place to belong, thrive, and be celebrated. With a decade of experience in holistic, inclusive care, we provide centre-based, in-home, and community support for children and young people with disabilities and complex needs. Our mission is to not only support the child but their entire support network, parents, siblings, and caregivers.

About the Role

As a Support Worker, you’ll walk alongside children and young people with disabilities to help them achieve their goals and build confidence, connection, and independence. You’ll work in homes, the community, and at times in-centre, providing personal care, emotional support, and active skill-building opportunities.

You’ll also help mentor junior team members, model trauma-informed and person-centred practices, and be a trusted face to families. This role is suited to someone passionate, reliable, and confident in supporting children with high or complex needs.

Key Responsibilities

Provide high-quality, inclusive support to children with additional needs.

Assist with personal care, behaviour support, and communication needs

Follow therapy goals and support plans in everyday environments

Mentor junior staff and role model best practices

Build strong, respectful relationships with families and allied health professionals

Complete clear and timely progress notes, shift reports, and incident documentation

Foster participant independence, engagement, and community access

Work collaboratively while also operating confidently without direct supervision

Essential Requirements

Minimum 12 months experience in a support role (children with disability preferred)

Cert III or higher in Disability, Early Childhood, Youth Work, or similar – or significant lived experience

Valid Blue Card (Working with Children) – No Card, No Start

NDIS Worker Screening Clearance (or willing to obtain)

Current First Aid & CPR (childcare setting preferred)

Valid Driver’s Licence and roadworthy vehicle with insurance

Completion of NDIS Worker Orientation Module (or willing to complete)

PEG feeding, manual handling, epilepsy and infection control training (or willingness to obtain)

Strong communication skills and professional integrity

Desirable Attributes

Experience supporting children with epilepsy, diabetes, behaviours of concern, or non-verbal communication

A warm, compassionate, and team-oriented nature

Flexible availability, including evenings and weekends

Why Join Us?

Paid in-house training, mentoring and support

Be part of a values-driven team that genuinely makes a difference

Opportunities to grow, lead, and contribute to a ground-breaking inclusive care model

Supportive leadership that understands the lived experience