Student Placement and Client Relationship Support

Do you thrive in a fast-paced, easy sale high-conversion environment? If so, we’d love for you to join us at our Brighton location.

Are you an organised and methodical customer service professional?

Are you a strong communicator who enjoys working with people while achieving agreed goals?

What's on offer?

A 6-month contract with the potential for long-term career growth and ongoing employment.

In this role, you'll engage with prospective students, assist them in selecting the right course, guide them through the enrolment process, and provide ongoing support.

An opportunity to build lasting client relationships while making a positive impact on each student’s journey whilst they complete their qualifications.

Be empowered to use your natural organisational skills and prioritisation abilities to achieve your goals.

Become part of a dynamic company culture where our professional team is passionate about what we do.

About Warner Institute:

Since 2005, Warner Institute has been dedicated to helping individuals gain the qualifications they need to take the next step in their lives. We pride ourselves on our Whole Person Learning Model, which recognises that each individual is unique and learns in their own way. We support our students and ensure that the knowledge they gain is effectively transferred back to the workplace as new, lasting behaviours—learning that sticks…

This new learning is used by our students to support improvements in aged care and disability service delivery.

In this role, you will:

Join a specialised team committed to guiding students through course selection, enrolment, and the commencement process.

Complete necessary documentation for enrolment.

Collaborate and report to internal stakeholders to provide updates on enrolment progress.

Promote the "Warner Institute Earn as You Learn" program.

Contribute to system improvements within a supportive team environment.

What you'll bring?

Our ideal candidate will satisfy these key selection criteria:

A positive, can-do attitude.

An organised and methodical approach to work that ensures deadlines are met.

Proficiency in systems and software applications, including advanced computer skills (CRM systems, Microsoft Office, Excel). Knowledge of VETrak would be an advantage.

Well developed communication skills, both verbal and written.

The ability to manage communications with empathy while adhering to processes.

Strong attention to detail.

How to apply?

We will review applications as they are received.

To apply online please click the 'Apply' button below, and attach your resume and cover letter outlining why you are the person for this role.

For any questions, please contact Alison via email at [email protected]