GIFTA Benefits is a fast-growing Australian start-up working with over 500+ corporates and associations across Australia and New Zealand to help them improve employee, customer, and member engagement, retention, and acquisition through innovative, white-labelled rewards and benefits solutions.

With our further growth in Australia, we’re looking for a Sales Assistant to join our Melbourne team and support our next phase of scale.

About the Role

As a Sales Assistant at GIFTA, you will play an important role in supporting our sales operations and client engagement activities. This position involves managing both inbound and outbound sales enquiries, preparing sales and marketing materials, and contributing to business development efforts.

You will work closely with our Business Development and Partnerships teams to help ensure a smooth and professional experience for our clients and prospects, while also supporting internal processes and sales performance tracking.

Key Responsibilities

Respond promptly to new enquiries and assist in qualifying and converting leads

Assist in outreach to prospective clients through email, phone, and digital campaigns

Support communication with existing clients, ensuring queries are handled professionally and efficiently

Join the team in attending events, expos, and meetings to represent the brand and strengthen client relationships at times with the team, as well as independently.

Assist in preparing visually appealing proposals, sales materials, and EDMs (using Canva or similar tools)

Help design and execute campaigns that align with client objectives and GIFTA’s strategic goals

Maintain and update records, tracking leads, follow-ups, and key client information

Contribute to reporting and sales performance tracking across multiple campaigns

Collaborate with the wider team to ideate and refine new sales strategies and engagement initiatives

What We’re Looking For

Happy, friendly team member to join our start-up team working on a fun, future-focused product.

Strong written and verbal communication skills with a client-first mindset

High level of English proficiency, both spoken and written

Confidence in engaging with both prospects and existing clients via phone, email, and in-person

Good eye for design and ability to use Canva or similar tools to prepare visual content

A highly organised and self-motivated individual who can manage tasks independently

Comfortable in a start-up environment with a willingness to adapt and take initiative

Enthusiasm for working in a tech-forward business solving real-world engagement challenges

Why Join GIFTA?

Be part of a rapidly expanding start-up that’s redefining how organisations connect with their people

Work across diverse industries and with well-known brands and associations

Play a key role in projects that drive real-world outcomes in engagement, acquisition, and retention

A supportive, agile team that values input and encourages growth

Opportunities to grow with the business as we expand into international markets

If you're passionate about meaningful communication, sales growth, and making a difference in how organisations engage their people — we’d love to hear from you.

Apply now to join GIFTA Benefits and help us shape the future of loyalty and engagement.