
Junior Data Analyst - Customer Success
RaptorTech
Posted 1 day ago
About RaptorTech
RaptorTech is driven by a passion for innovative technology solutions that tackle real-world challenges. We deliver cutting-edge engineering tools to the mining and construction sectors, helping our clients boost productivity, safety, and efficiency on a global scale.
The Opportunity
Join our dynamic Customer Success team as a Junior Data Analyst and play a key role in maximising the value of our RaptorOS platform for mining clients. You'll transform raw operational data into insightful reports and dashboards, empowering onsite teams to make faster, safer, and more productive decisions. Based in Perth with occasional travel to mine sites, this is your chance to blend data analytics with real impact in a high-growth tech environment.
Key Responsibilities
Create user-friendly dashboards and reports using tools like Apache Superset to highlight key metrics.
Analyse trends in safety, production, and operational data to uncover insights and support risk mitigation.
Provide training and support to mining supervisors on data tools, dashboards, and interpretation.
Collaborate with customer success, product, and engineering teams to align analysis with site goals and incorporate feedback.
Monitor dashboard effectiveness, gather user feedback, and suggest improvements for better platform adoption.
What We're Looking For
A degree in data science, analytics, or a related field.
1-3 years' experience in data analysis or a similar role.
Proficiency in SQL and BI tools (e.g., Power BI or Apache Superset), with strong data visualisation skills.
Excellent communication and problem-solving abilities, with a curious mindset and eagerness to learn.
Ability to travel to mine sites and adapt to site conditions.
Bonus: Knowledge of mining operations, safety, or heavy equipment.
What We Offer
Competitive salary reflective of your experience and industry benchmarks, plus 12% super.
Professional growth in a collaborative, purpose-driven team with access to modern tools.
Meaningful work that enhances safety and productivity in mining.
Flexible Perth-based office with travel opportunities.
How to Apply
If you're passionate about data-driven solutions and ready to contribute to innovative mining tech, apply now via Seek with your resume and a cover letter outlining your relevant experience. We look forward to hearing from you!
RaptorTech is an equal opportunity employer committed to diversity and inclusion.
About RaptorTech
This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.
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