About Us
Phoenix Ability was founded in 2022 with the belief that a well-trained and supported workforce leads to better outcomes for our participants.

At Phoenix Ability, we are a tight-knit team that believes in supporting our participants to achieve their goals, live with dignity and engage in meaningful activities. If you're dedicated and value your role as a Support Worker, as we do, we want you on our collaborative and dynamic team!

We primarily service NDIS participants, offering in-home and community-based support.

On Offer

We are seeking two individuals who and offering a minimum 12-month contract. We value your lived experience, common sense and people-centred, neuro-affirming approach. The successful applicant will demonstrate a growth mindset and the ability to take initiative in their role.

Why Us?

The Right Match: we believe in the right match between participant and worker. Participants allocated to you will depend on your experience, interests and preferences.

Career Growth: We offer opportunities for upskilling and goal-directed support.

Team Support and Culture: Opportunity to work with a motivated and supportive team in a collaborative and uplifting environment.

As part of our small team you are given direct support, no longer one of the many.

Responsibilities

You will be providing Support Work and Peer Mentor services. You’ll play a crucial role in providing high-quality support to enhance your participants' quality of life and maximise their choice and control. Your responsibilities will include:

Tailored support for participants, on an individual and group basis.

Assistance with personal care. Direct assistance, mentoring and guidance to complete daily tasks and engage in chosen activities.

Showcasing your initiative to creatively support participants in pursuing their goals and areas of interest.

Being a key player in the participant’s therapeutic care team, including contributing to meetings, corresponding with team members and completing designated tasks.

Depending on the employee's skills and preferences, participants may require behavioural management support under the guidance of the therapy team and senior staff at Phoenix Ability.

As an employee of Phoenix Ability, you are required to work collaboratively with all Phoenix Ability team members to develop opportunities for our participants. You must attend and contribute to in-house team meetings, scheduled workshops and training opportunities.

What You Bring:

Strong communication skills.

Ability to build rapport and trust with diverse clients while maintaining professional boundaries.

Thoughtful and patient approach to supporting individuals with disabilities.

A willingness to work alongside families and important others.

Excellent problem-solving skills and adaptability.

The ability to work autonomously.

Value constructive feedback as a learning opportunity.

Essential qualifications and attributes

Current Police Check, and Working with Children's Check.

A current First Aid Certificate and CPR certification.

A valid Australian driver’s licence and a reliable comprehensively insured car.

Two current/recent work-related references.

Preferred but not essential:

NDIS Workers check.

Certificate III in Individual Support, Disability, or a related field.

Industry experience.

Encouraged to apply, teaching, allied health, medical and nursing students.

Please address the following in your cover letter:

Experience working with children or have children yourself?

Experience working with children with behaviours of concern?

Can relate/build rapport with children, adolescents and young adults?

Can relate/build rapport with adults with a young spirit?

Can work 30 hours or more?

Ready to Make a Difference? Apply now and embark on a rewarding journey with the supportive Phoenix Ability team!

Contact details:

The Phoenix Ability website is under redevelopment, and currently not viewable.

If you have any questions, please get in touch with us at, [email protected]