Provide expert advice to the Metro Specimen Collection Manager, to inform resource allocation and changes to the service.

Whilst the role involves the operational supervision of the team, each supervisor is responsible for performing a broad range of specimen collection procedures consistently and accurately and maintaining competencies within all operational aspects of the Specimen Collection Department.

Key competencies (role specific criteria)

You will be assessed on your ability to demonstrate the following:

• Advanced level of technical skills in Phlebotomy specimen collection techniques.
• Demonstrated understanding of the importance of standard precautions in dealing with patients and clinical specimens.
• Demonstrated knowledge of the procedures and processes of Specimen Collection or the ability to rapidly acquire knowledge and skills in this area.
• Demonstrated high level of self-motivation, ability to work in a responsible and efficient manner without direct supervision, and demonstrated ability to lead, supervise, co-ordinate and train staff to provide efficient and effective services.
• Demonstrated ability to lead teams to positive outcomes, through inclusive and supportive team leadership.
• Demonstrated ability to effectively use computerised systems.
• Ability to plan and prioritise workload to meet the clinical need of patients and to ensure an efficient client-focused service, whilst managing supervisory duties as required.
• Demonstrated high level of interpersonal skills, commitment to teamwork, and ability to communicate effectively, including establishing and maintaining effective working relationships with medical professionals at all levels, pathology staff, and show empathy, compassion and understanding to patients.
• Demonstrated ability to supervise and manage staff in line with quality human resource management practices with reference to Queensland Health Code of Conduct, employment equity, anti-discrimination, occupational health and safety and ethical behaviour.
• Demonstrated commitment to professional self-development.

Qualifications, registrations and other requirements

• Mandatory Certificate III in Pathology Specimen Collection.
• Certificate IV in Pathology Specimen Collection would be highly regarded.
• Successful candidates may be required to undertake frequent manual handling, bending, and lifting as part of performing collections as required.
• Successful candidates may be required to participate in short notice shift coverage as required to ensure operational needs of the department are met.
• Successful candidates may be required to participate in weekend, public holiday rosters and take consulation phone calls or texts out of hours.
• Please detail any visa conditions you may have if you are not a permanent resident of Australia.
• We understand that some people may require adjustments to the workplace or the way the work is performed. All applicants are encouraged to advise the panel of any support or reasonable adjustments (i.e. building access, wheelchair access, interpreting services etc.) that may be required.

Professional development

• Career progression with more than 300 diverse career pathways and career support to take you further!
• Access to a variety of programs and initiatives to support training and career growth.
• Grow your skills through hands-on experience and access to internal training opportunities and additional financial and leave benefits for approved external training and development.

Our commitment to equity, diversity and inclusion

At Queensland Health, our work environment is inclusive and supportive, and we value our employees. We are an equal opportunity employer and encourage applications from people of all cultures, abilities and backgrounds.

Our commitment to cultural safety, equity, diversity and inclusion means we understand some people may need changes to the recruitment process. If you need support during the recruitment process, such as meeting with the panel virtually instead of in person, please reach out to the hiring manager. We value diverse candidates and your need for adjustments will not affect our hiring decisions.