Where Fundraising + CRM = Perfection!

📍 Sydney preferred | 💼 6-month contract | 💖 Purpose-led organisation

Are you a seasoned CRM specialist with a strong understanding of fundraising?
Do you enjoy streamlining systems, improving donor journeys, and making life easier for fundraisers?

If you like solving problems, working with purpose, and making systems sing, this is your moment.

At Diabetes Australia, we’re on a mission to reduce the impact of diabetes across the country. Right now, we’re rolling out a new CRM (Microsoft Dynamics 365) to support our fundraising efforts, we need someone like you to help lead that transition.

You’ll guide the design, testing, and implementation of our new system, ensuring it’s not only fit-for-purpose but also enables smarter, more meaningful engagement with our donors. Your technical know-how and understanding of fundraising strategy will be invaluable as we build a system that supports growth, efficiency, and impact.

Here’s what you’ll be doing:

Lead the CRM design and build, aligned with fundraising goals

Manage the project lifecycle: timelines, vendors, testing, training

Partner with internal teams and external providers to ensure success

Support data migration and validation to set us up for long-term success

Optimise donor journeys, campaign tracking, and reporting functionality

What we’re looking for:

You’ve probably done something like this before. You’ve led (or been a key player in) a CRM implementation, understand the dynamics of donor engagement, and know what it takes to drive adoption across a team.

We’re looking for someone who brings:

4–5+ years in fundraising within the not-for-profit or membership space

Strong experience with CRM systems — ideally Microsoft Dynamics 365

A track record of supporting CRM projects, upgrades or full implementations

Confidence working across teams and influencing senior stakeholders

The ability to translate fundraising strategy into practical CRM solutions

What’s in it for you?

Make a real impact: At Diabetes Australia, your work directly contributes to improving the lives of 1.5 million Australians living with diabetes. Your role will be pivotal in helping us design and implement solutions that make a difference.

Be part of a compassionate team: Our values of compassion, commitment, accountability, authenticity, and collaboration guide everything we do. You'll be part of a team that cares deeply about making a positive impact.

Professional growth: We value expertise and innovation. With us, you'll have opportunities to develop your skills, contribute to projects, and grow your career in a supportive environment.

Inclusive and supportive culture: We believe in inclusiveness and community, and genuinely value diversity and cultural capability. Your voice matters, and you'll find a welcoming environment where every team member is valued.

Balanced work environment: Enjoy a balanced approach to working from home and the office, ensuring you have the flexibility you need.

Focus on wellbeing: We prioritise employee health and wellbeing with access to a free and confidential Employee Assistance Program (EAP) for our employees and their immediate family members.

Generous salary packaging: Increase your take-home pay by paying certain expenses using pre-tax dollars, up to $15,900 a year.

We encourage applicants from all backgrounds, including those living with disability, returning to the workforce, or from underrepresented communities. Let’s make a difference together.

Please note: a National Police Check will be required for this role. Thank you.

This is more than a tech project, it’s a chance to use your experience to create something lasting. If you’re ready to bring your CRM skills to a cause that matters, we’d love to hear from you.