Full time (76 hours per fortnight)

Nine-day fortnight option

Generous superannuation (up to 17%, conditions apply)

Free parking onsite

Electric vehicle charging facilities onsite

Health and wellness benefits such as free annual skin checks and flu vaccinations, biennial health assessments plus seasonal fitness/wellness sessions)

Access to on-site gym facility (Civic Centre)

Convenient location on Albany Highway and near Roe and Tonkin Highways

Access to health fund corporate discount

Salary range: $98,223 to $105,770 per year plus super

About the City of Gosnells (City)

The City of Gosnells serves a diverse community of more than 135,000 residents. The City is a large local government in Western Australia with a reputation for professionalism, innovation and excellence. City employees enjoy a work environment that encourages professional development and promotes a healthy work-life balance.

About this position

A new exciting opportunity is available at the City to join the professional Information Services team and apply your training expertise to support staff across all areas of the organisation.

In this position, you will deliver training to City officers on IT systems and tools, particularly in the Microsoft Office 365 product suite and other common and emerging technologies. You will also support training and change management initiatives related to IT governance, cybersecurity and information management.

In addition, you will assist the Service Delivery team by helping to triage support requests and ensure staff receive effective and customer-focused assistance.

What we are looking for

To be successful, you must be able to demonstrate:

Sound knowledge of training concepts, course development and training delivery

Broad knowledge of desktop software and information technology

Effective communication skills, both verbal and written

Strategic thinking to deliver creative solutions and contribute ideas for business improvement

A high level of planning and organisational skills

Demonstrated interpersonal skills with the ability to build positive working relationships with a diverse range of people

Essential requirements

Driver's licence

Current National Police Clearance (less than three months old). Please note: This is not essential to apply for the role but will be required at a later stage as it is an appointment condition

Desirable requirements

Certificate 4 in Training and Assessment and/or significant experience in a similar role

Significant experience in the design and facilitation of technology-focused training programs

Exposure to Local, State or Federal Government

Exposure to the Information Technology Infrastructure Library (ITIL) IT service delivery framework

Exposure to the Prosci ADKAR organisational change management model

In return we can offer you

A competitive salary and additional superannuation contributions

Opportunities to grow your skills and career

A supportive and forward-thinking work environment where your contributions shape the community’s future.

Ready to apply?

For more information or to apply visit the City’s website.

Human Resources can be contacted on 9397 3362 for any questions.

Applications close at 4pm on Monday 4 August 2025.

The City reserves the right to invite candidates for an interview before the closing date.

The City of Gosnells embraces diversity and encourages applications from Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, young people and people with disability.