Lead Compliance Officer - Liquor & Gaming NSW

An exciting and challenging opportunity to work with Liquor & Gaming NSW within the Assessments team

Clerk Grade 7/8 with starting salary range of $113,574- $125,720 plus superannuation and annual leave loading

Full time ongoing role based in Sydney, NSW – Hybrid working arrangements may be available within business operational needs

About Liquor & Gaming NSW

We are at the pointy end of industry supervision for the liquor, gaming, wagering, casino and registered club sectors in NSW. If you want a seat at the table, whether we’re reviewing the latest facial recognition technology; advising Government on gambling reform policy; developing initiatives to increase live music venues and festivals; or investigating unlawful liquor or gambling inducement practices, we want to talk to you.

We’re enabling vibrant and dynamic hospitality and racing environments that are safe and responsible, and our regulatory efforts are evidenced-informed, coordinated, and targeted to where the risks are greatest.

Our work is as diverse as our people and the NSW communities we serve. See what it’s like to work with us!

About the Role

We’re seeking a strategic and collaborative Lead Compliance Officer to manage a team of compliance staff and deliver targeted, risk-based compliance programs across our key operational areas.

As Lead Compliance Officer, you’ll play a critical leadership role in coordinating and overseeing a range of compliance activities- including inspections, investigations, audits, and enforcement actions. You’ll guide your team to deliver high-quality, consistent outcomes while supporting continuous improvement in our regulatory approach.

This role requires a strong understanding of regulatory frameworks, excellent judgement in complex and sensitive matters, and a proactive mindset to drive compliance activity where it matters most.

You will be responsible for:

Leading and managing a team of compliance staff, overseeing performance and day-to-day operations.

Coordinating and contributing to inspections, investigations, reviews, audits, and enforcement actions.

Providing expert advice and support on complex or sensitive compliance issues.

Ensuring compliance activities align with organisational priorities, policies, and risk-based strategies.

Contributing to the ongoing development and improvement of compliance programs and frameworks.

Maintaining strong relationships with internal and external stakeholders, including co-regulators and industry bodies.

To be successful you will preferably have:

Extensive experience in regulatory compliance, including leading operational teams.

Demonstrated customer service skills, with the ability to manage enquiries and interactions professionally, including in high-pressure or sensitive situations.

Strong understanding of risk-based compliance methodologies.

Sound judgement and ability to manage complex or sensitive matters.

Excellent communication and stakeholder engagement skills.

A collaborative and solutions-focused approach to leadership.

If this sounds like you, we’d love to hear from you.

To learn more about the role, please view the Role Description here.

For any questions regarding the role please contact Jamie Bootland, Manager Compliance via [email protected]

For enquiries relating to recruitment please contact Sharlene Fouzder, Talent Acquisition Partner via [email protected]

Essential requirements

Appointment and ongoing assignment are subject to satisfactorily meeting pre-employment and ongoing probity screening to meet the integrity standards set out in section 14 of the Gaming and Liquor Administration Act 2007.

The person occupying the role will be designated as a key official under section 16 of the Gaming and Liquor Administration Act 2007. and may be subject to restrictions, such as restrictions on attending certain premises.

Certificate IV (Government) Investigations or similar qualification or the preparedness to undertake employee sponsored program

The ability and willingness to travel regularly throughout NSW.

A current Class C Driver Licence. The person occupying this role may be subject to restrictions, such as restrictions on attending certain premises.

How to Apply!
If you are interested in this role, click apply now!

For your application to be considered, you must submit your application online and include an updated resume and a cover letter that details your capabilities and experience in relation to role requirements.

Applications Close: Wednesday 23 July 2025 [10.00AM]

The selection process may include a range of assessment techniques to assist hiring managers in determining your suitability for the role. Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Working at the Department of Creative Industries, Tourism, Hospitality and Sport

At the Department of Creative Industries, Tourism, Hospitality and Sport we bring vibrancy to NSW by growing our creative industries and workforces, driving strong visitor and night-time economies, ensuring a responsible hospitality sector, and putting arts, culture and sport at the heart of our communities.

Together we:

Create social and economic opportunities for the state

Support the creation of jobs across the creative, visitor and night-time economies

Prioritise First Nations artists, stories and culture

Ensure arts, culture and sport are at the heart of every community to be enjoyed and accessed by all

Drive visitation through events, campaigns and visitor experience development

Activate our night-time and creative economies to unlock unique precincts and community spaces

Deliver a vibrant and responsible hospitality, liquor, racing and gaming environment

Support NSW’s key Cultural Institutions to ensure access for all, enable community experiences and education and preserve the state’s diverse cultural assets and history

We believe diversity across our department allows us to be a true reflection of NSW citizens. We are a respectful workplace committed to diversity, equity, and inclusion. If you do require an adjustment during the recruitment process, please notify us on your application form.

A talent pool may be created from this recruitment action for ongoing and temporary roles for this role or similar roles that may become available over the next 18 months.