Are you an experienced hospitality professional ready to take the next step in your career? We are seeking a motivated and hands on Venue Manager to lead our operations at one of our smaller vibrant and community focused clubs. Hallidays Sports Club is a small coastal venue which overlooks the scenic coastline of Black Head and Red Head in Hallidays Point. We currently have 12 friendly staff and 1000+ members. It has great facilities including a bistro which is contracted out, outside seating area and bowling greens. With 29 EGMS and a loyal patron base, this is an exciting opportunity for someone who thrives in a dynamic, service-driven environment. As Hallidays Sports Club is part of the Wyong League Group you will also have the full support of all Departments to enhance your experience.

About the role:

As Venue Manager, you will be responsible for the day-to-day operations of the club, leading a small team and ensuring a seamless customer experience. You will oversee gaming, bar operations, staff management, compliance and customer service, while driving profitability and maintaining a strong local reputation within the community.

Key responsibilities but not limited to:

Oversee all club operations including gaming, bar, and general hospitality services

Strong leadership skills and the ability to encourage a positive culture among staff

Proven delivery of exceptional customer service

Inspire, develop and manage staff performance and growth

Ensure compliance with all relevant legislation and licensing requirements

Manage staff rosters, budgets, P & L, stock control, and cash handling

Drive patron engagement and support promotional activities

Report to the Group Operations Manager on KPIs and business performance

Build and maintain positive relationships with suppliers and key stakeholders

Display high levels of professional integrity and ethical conduct

Have sound knowledge of club related legislation and compliance requirements

About you:

Minimum 5 years of experience in the hospitality or club industry, with proven supervisory experience at a minimum or club/pub management.

Strong understanding of gaming, bar, tab, keno, operations and general hospitality services.

Exceptional people management and communication skills

High attention to detail and organisational ability

Excellent computer skills

Hold a current ARCG and Driving Licence

Willing and able to gain your NSW Licensee Course, FSS, First Aid and Criminal Check

Highly regarded experience but not essential:

Familiarity with Tanda rostering system

Experience using SwiftPOS point-of-sale

Knowledge of Ebet gaming system

Benefits:

5 weeks annual leave

Meal Card

Phone Allowance

Access EAP

Flare Employee Benefits

Educational/personal development potential for the right candidate

If you are passionate about hospitality, operational excellence, and creating memorable customer experiences or you are looking for a lifestyle change – we would love to hear from you!!

Please send a cover letter and an updated resume stating why you think you are suited to this position.

Only short-listed applicants will be contacted for this role.

Level C 20% on the Registered Club Award.

Position closes on 15th August 2025 at 9am or earlier if a suitable candidate is found sooner than the closing date.