Logo for Client Experience Coordinator | Administration

Client Experience Coordinator | Administration

Brook Recruitment
South Melbourne, VIC
A$75,000-$80,000 p/a
Administration & Office Support → Administrative Assistants
Full-time
On-site

Posted 1 day ago


About the Company
Join a fast-growing, values-driven property group known for delivering quality residential developments and tailored property solutions. Built on a foundation of transparency, care, and performance, this business has earned the trust of both developers and buyers alike through meticulous attention to detail and clear, consistent communication.

Working closely with vendors, builders, and clients, the team streamlines the property sales journey—from initial reservation through to contract, settlement, and handover. As the company continues to grow, they’re looking for a capable administrator to take ownership of their contracts and sales support function and lead its next phase of development.

Why Join?

Permanent, full-time role: Monday to Friday, 8:30am–5:00pm

Help shape internal processes and lead offshore admin staff

Join a collaborative and close-knit team in a modern South Melbourne office

Street parking and public transport access available

Enjoy exposure to the full property lifecycle

About the Role
This is a key role for someone who thrives on structure, coordination, and stakeholder interaction. As Sales & Contract Administrator, you'll oversee the full administration lifecycle across the property sales process, working closely with leadership, sales, and external stakeholders. You’ll also mentor a small offshore support team and play a hands-on role in contract generation, CRM management, and performance reporting.

Key Responsibilities

Manage contract generation and execution via DocuSign

Maintain Salesforce CRM and Dropbox records with high accuracy

Monitor shared inboxes and respond to agent, broker, and vendor queries

Train and oversee a small offshore administration team

Track contracts, issue updates, and manage handover coordination

Provide general office support and assist with accounts payable/receivable

Support technology onboarding and troubleshoot basic issues

Generate reports and insights to support leadership decision-making

Review CRM and Dropbox data for accuracy and efficiency

Streamline the contract follow-up and execution process

Manage a large pipeline of property sales and ensure timely outcomes

What You’ll Bring

5+ years’ experience in sales administration or contracts within property or construction

Experience managing or working with offshore support teams

Excellent organisation, communication, and stakeholder engagement skills

Strong attention to detail and pride in maintaining data accuracy

Comfortable in a fast-paced, self-directed environment

Tech confident: Salesforce, DocuSign, Dropbox, MS Office; Xero experience a bonus

Apply Now
If you're an experienced administrator who’s ready to take ownership of a high-impact role and thrive in a growing, people-first business—we’d love to hear from you.

Click APPLY or send your resume to [email protected].


About Brook Recruitment

South Yarra, VIC, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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