About Gold Coast Tow Trucks Light & Heavy

Working for Gold Coast Tow Trucks Light & Heavy means being part of a family run, privately owned business that provides transport solutions over Queensland and Northern New South Wales for all types of vehicles, plant and equipment, salvaging and unique items.

The Role

This role is a challenging and varied role in a fast paced, busy environment. Our call center team is fully committed to delivering required outcomes on time, every time. We encourage and support initiative. This role entails receiving calls, quoting towing jobs and date entry of jobs received by email.

This role is based in our Carrara head office.

The Shifts

We are currently looking for a MULTIPLE motivated and down to earth team players to work Day and Night shift positions.

We require Dayshift, Nightshift and Weekend dispatchers.

Salary decided upon interview

depending on experience and shift times etc.

Duties

Plan and dispatch trucks in accordance with customer timeframes and workloads

Provide the highest level of customer service by answering customer calls and service queries

Communicate effectively with drivers to resolve transport issues as they arise

Communicate with customer sites advising of any relevant updates

Develop relationships with our drivers and key customers

Data entry (entering each job into the system)

computer and geographical knowledge

Skills & experience

Experience in Transport & Logistics or similar environment is beneficial, (This could also mean you have truck and transport drivinexperience.). You have a passion for exceeding customer expectations with your "can do" attitude, strong computer knowledge and you will enjoy working with people and be an enthusiastic, results-oriented team player.

Furthermore, you will possess:

Previous experience in similar position

Numeracy, written and verbal communications skills

Excellent time management skills and the ability to priorities tasks

Intermediate computer skills

High attention to detail and a keen eye for error

Adaptable and flexible approach to work

Professional and motivated work ethic

The capacity to meet strict deadlines

A positive energy

How to apply

Click Apply and send your resume and cover letter to [email protected]

interviews will be held at our head office:

21 Keller crescent, Carrara 4211

(please do not attend our other depot locations)