Ding! Ding! Trams are the heart of Melbourne - join our team and be part of the world's largest tram network.

About this opportunity

Reporting to our Director, Tram Services you will be a passionate and energetic leader responsible for creating great journeys that connect people and communities across Melbourne safely. As Manager, Lines you will:

• ‘Walk the talk' and demonstrate our values in everything you do
• Live and breathe our Safety-First culture - keeping safety front of mind at all times;
• Support a collaborative leadership team lead and manage our team of dedicated Tram Drivers.
• Make sure our trams are where they need to be, when they need to be - just as we promised.
• Engage with key stakeholders across our organisation to ensure we deliver a great passenger experience every time.
• Encourage a continuous improvement mindset amongst your team and championing change in the areas of service performance, productivity and efficiency
• Monitor KPIs and performance metrics to enable data-driven decisions
• Deliver the MR5 franchise maintaining operational performance and sustainable financial results.
• Imagine the possibilities with a curious mindset

About you

Ideally you will:

• Have managed a large industrialised frontline workforce and have a track record of developing and leading high performing teams
• Be resilient and thrive in complex and ever-changing operational environments
• Be great at building relationships and influencing others
• Lead and motive the team, fostering a high-performance culture
• Have demonstrated experience in successfully developing and managing complex operational strategies and identifying continuous improvement opportunities
• Have a good understanding of business, financial, OH&S, legislative frameworks and Rail Safety obligations
• Problem-solving and decision-making abilities
• Experience in strategic planning and business development
• Problem-solving and decision-making abilities
• Experience in strategic planning and business development

Why Yarra Trams?

At Yarra Trams, we foster a workplace built on respect, celebrate diversity, and embrace inclusivity. Plus, you'll enjoy the following benefits:

• A Free travel pass for Victoria's Public Transport Network
• Competitive salary and great conditions
• Professional Development
• Career growth opportunities
• A commitment to your health and wellbeing including free flu vax, discounted gym membership, and access to our Employee Assistance Program (EAP)
• Paid Parental leave for primary caregivers

About Yarra Trams

Yarra Trams is proudly operated by Yarra Journey Makers, a joint venture between Transdev Australia and John Holland. We work with the Department of Transport and Planning, alongside its transport agencies and operators to provide a fully integrated, sustainable transport service for the people of Melbourne.

We're all Journey Makers, connecting people and communities across Melbourne. We're committed to caring for each other, our passengers, and the communities we serve. Our Diversity & Inclusion Strategy is a key pillar and as an equal opportunity employer, we value diversity and encourage candidates of all ages, those with disabilities, and people of Aboriginal and Torres Strait Islander heritage to apply.

Please note, our selection process includes pre-employment checks, such as a police check and a medical assessment. Yarra Trams employees are required to adhere to Yarra Trams Policies and Procedures such as, but not limited to, Health and Safety Policy, Equal Employment Opportunity & Workplace Bullying Policy, Drug and Alcohol Management Program Policy (including drug and alcohol testing programs).

If you would like further details about an advertised role, or if you require an adjustment in the application process, or any other information in alternate formats please email [email protected] or call 1800 800 007