Please note: This job ad will close on Sunday 27 July 2025 at 11:55PM.

We encourage applications from Indigenous Australians, people living with disability, people from diverse cultural and linguistic backgrounds, mature age workers and LGBTIQA+ people.

The Department of Justice supports reasonable adjustment requests in any stage of the assessment process to remove barriers and facilitate full participation in all aspects of employment for applicants with disability. If you have individual requirements that need to be accommodated in order to participate in an interview or recruitment activity, please inform the contact listed at the end of this vacancy.

We are a diverse and inclusive workplace and understand the importance of flexible working arrangements. Talk to us about how this could work for you.

Period of Appointment

Fixed term to 30 June 2026

Hours per fortnight

36.75 hours per fortnight

Duties

• Maintain and create accurate records using “Visual Files”, Tasmania Legal Aid’s internal electronic client management information system.
• Process, administrate, monitor, and review client records, aid applications and contribution payments.
• Undertake client and legal firm integrity checks using a range of internal and external electronic data management systems including Tasmania Legal Aid’s Electronic Lodgement Program; and Centrelink’s client management system.
• Liaise with clients and legal representatives to:
• actively follow-up on outstanding information; and
• schedule application reviews for consideration when required.
• Generate and distribute electronic and written correspondence regarding application outcomes.
• Provide information to the Associate Director – Legal Practice regarding data integrity, grants and claims processing and review processes.
• Contribute to the improvement in policies, guidelines, and practices for Grants in order to enhance services to client, practitioners, and other stakeholders.
• The incumbent can expect to be allocated duties, not specifically mentioned in this document, that are within the capacity, qualifications and experience normally expected from person occupying positions at this classification level.

Desirable Requirements

• Visual Files systems administration experience

Download the Statement of Duties and any Associated Documents

Statement of Duties (35452, 357311, 3547810) Grants Support Officer .docx

Statement of Duties (35452, 357311, 3547810) Grants Support Officer .pdf

Information for applicants (Tasmania Legal Aid).docx

Information for applicants (Tasmania Legal Aid).pdf

How to apply

To apply, please provide a Short Form Application which is a 1-2 page covering letter outlining your experience, skills and knowledge as they relate to the Statement of Duties, and a copy of your current Resumé/CV. We do not require a separate statement addressing the selection criteria.

Please apply online by clicking the 'Apply Now' button.

Refer to the 'Information for Applicants' document for further information. Please note, attachments must be in Microsoft Word or PDF format.

If you are unable to submit your application online, please contact the Department of Justice Recruitment Team on (03) 6165 4911.

For more information

Vanessa Fenton
Associate Director | Legal Practice
Email: [email protected]
Phone: (03) 62 363800

Reasonable Adjustment Queries

Organisational Development and Design Team
(03) 6165 7603