Welcome to St John of God Health Care

St John of God Health Care is one of the largest private providers of health care services in Australia, employing more than 16,000 employees (caregivers). We operate 26 hospitals and services comprising more than 3,300 hospital beds, including home nursing, disability services and social outreach programs.

As a Catholic, not-for-profit group, we invest all profits to the communities we serve by updating and expanding our facilities and technology; expanding existing services and developing and acquiring new services; and providing Social Outreach services to people experiencing disadvantage to improve health and wellbeing.

St John of God Langmore Centre is a newly refurbished 60-bed private mental health hospital in Berwick providing a supportive, respectful and relaxed environment that promotes wellbeing and recovery. Our multidisciplinary team provide expert psychiatric care and treatment for conditions including depression, mood disorders, anxiety and psychosis through programs tailored to meet your patient's individual needs, including inpatient and day programs.

Your role
You will provide a high standard of administrative support to Consulting Doctor and ensure a high level of customer service is provided to Consulting Doctors and their patients.

The Position

• Contribute to the success and ongoing development of the Consulting Suites Departmental Operating Plan.
• Effectively provide and manage quality improvement practices within the consulting suites.
• Supervise Consulting Suites administration staff to ensure all key duties are undertaken.
• Monitor delegated tasks to ensure correctness.
• Booking and scheduling of Consulting Doctor's appointments and to maintain an accurate record of patients seen.
• To promptly and courteously attend to all patient enquiries, including phone calls.
• Ensure timely invoicing and receipting of all patient accounts.
• Reconcile Consulting Doctor's banking after each consulting session.
• Familiarity with Front Desk, IBA PAS/Excel/Emails and dealing with computer software issues.
• Undertake stock control and ordering of stationery, laundry and medical consumables as required.
  

You will demonstrate sound communication skills with the ability to effectively engage with the general public, patients, medical professionals, fellow caregivers, and management and proficient in computer literacy.

To succeed you will have medical terminology proficiency and previous experience in a medical practice setting is desirable.

Above all, patient care will be at the core of everything you do committing to and supporting our Mission and Values.

We will offer you

• Novated leasing
• work related expenses
• self-education and additional superannuation

• Salary: $67,569 to $69,232 per annum (pro rata for part time), plus 12% superannuation.
• Permanent full-time role available
• Salary packaging up to $18,550 on a range of benefits such as mortgage, rent, meal entertainment, holiday accommodation or other everyday living expenses as well as options to salary package benefits above the FBT cap on items such as:
  

• A healthy work-life balance through flexible work options, additional purchased leave & well-being programs
• Employee discount on St John of God Hospital & Medical Services and Private Health Insurance.
• Employee support through our dedicated free Employee Assistance Program (EAP) A healthy work-life balance through flexible work options, additional purchased leave and well-being programs
• Employee discount on St John of God Hospital & Medical Services and Private Health Insurance

St John of God Health Care embraces diversity and strongly encourages applications from Aboriginal and Torres Strait Islander peoples and people with disabilities. We are committed to providing a safe environment for all children and vulnerable people in our care and proactively take measures to protect children/vulnerable people from abuse.

All caregivers employed by St John of God Health Care are required to be vaccinated from Covid-19 and Influenza in order to fulfil the requirements of the role.

For enquiries contact Julie Gould, Consulting Suites Manager, on (03) 8784 5623.

If suitable candidates are identified advertisement may close prior to listed date