Join us in making a real difference every single day! Embark on a journey where your passion meets purpose, and where your skills are the tools to transform lives. Become part of the Multicultural Australia Team dedicated to creating a brighter, more compassionate world. Apply now and be the catalyst for change in the humanitarian space!

About Multicultural Australia

Multicultural Australia is a leading Queensland multicultural organisation, providing settlement services for migrants, refugees and people seeking asylum. We aim to grow multicultural values across our State and to empower newly arrived Queenslanders from diverse cultural and language backgrounds through advocacy, community development and a range of client services.

About the Role

We are seeking a highly organised and proactive Rostering Administration Assistant to support the seamless rostering of casual staff and ensure alignment with operational and compliance requirements. This role plays a key part in maintaining efficient workforce operations and supporting service delivery teams. This is a full-time fixed-term position (9 months) based in Brisbane.

Key Responsibilities

Create and maintain accurate rosters for casual staff using MA's rostering system Humanforce.

Liaise with internal bookers and troubleshoot rostering issues to improve outcomes.

Manage last-minute changes and shift allocations in real-time.

Ensure compliance with safe work practices, breaks, and overtime limits.

Review and audit rosters to identify inefficiencies or non-compliant practices.

Follow up on approvals for rosters and timesheets to ensure timely payroll processing.

Provide general administrative support including managing high-volume phone and email communication.

Coordinate meetings, workshops, and other operational events as required.

Collaborate with team leaders, case managers, and other stakeholders to align staff availability with client needs.

What You’ll Bring

Year 12 Certificate or equivalent (qualification in administration or related field highly regarded).

Previous experience in administrative or scheduling support, ideally in the social or community services sector.

Strong computer literacy, particularly Microsoft Office (Excel, Outlook, Word).

Excellent communication and problem-solving skills.

High attention to detail and the ability to manage competing priorities.

A current QLD Driver’s Licence.

Ability to obtain a National Police Clearance and Blue Card (Working with Children).

How to Apply:

If this sounds like the right opportunity for you, apply today by submitting your application. Please submit before 21 July 2025.

If you require further information, please contact HR team at [email protected]

We encourage you to submit your application as soon as possible as we may interview and appoint suitable candidates ahead of the closing date.

At Multicultural Australia, we pursue a workforce that is as diverse as our community - in race, ethnicity, gender, age, disability, sexuality, neurodiversity, culture and belief - and reflects the communities we work in. We recognise diversity and inclusion are fundamental to our culture and we are committed to providing a work environment in which everyone is included, treated fairly and with respect.

We strongly encourage applications from Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, people with a disability, and people of diverse genders and/or sexual orientations.