Our General Manager needs to eat, live, and breathe The Ducks. Working closely with our owners and leadership team, you’ll ensure the Byron Bay venue continues to run at the highest standard - across daily service, events, people management, and guest experience.

This role requires a minimum of 3 days per week in the restaurant, actively leading from the front and supporting the team in day-to-day service - setting the tone for a smooth, efficient, and positive operation.

For the remainder of the week, you will be based at the Byron Head Office, working closely with the management team, leadership team, and owners across marketing, strategy, and operational areas.

Key responsibilities include:

Overseeing daily operations across the venue

Meet financial objectives and manage key KPIs including COGS, labour, and operational expenses

Develop and implement strategies to grow revenue and attract new business

Supporting recruitment, onboarding, and team development

Leading, training, and motivating a high-performing front-of-house team

Managing rosters, inventory, and purchasing efficiently

Working closely with the kitchen and events teams to ensure smooth service

Identify and resolve operational gaps to improve guest satisfaction

Lead by example on the floor, providing hands-on support and maintaining high service standards

Qualifications & Experience

Proven experience in a General Manager, Venue Manager, or senior hospitality leadership role

RSA essential

Strong administration and Microsoft Office skills

Confidence in managing a fast-paced, high-volume venue

What You’ll Bring to the Role

A genuine love for hospitality and creating memorable guest experiences

Strong food and beverage knowledge - from natural wines to great cocktails

A natural leader who thrives on team culture, growth, and good vibes

Calm, clear communicator who’s confident running a busy service

Solid understanding of venue operations, rostering, and cost control

Someone who’s hands-on, solutions-focused, and not afraid to roll up their sleeves

A good sense of humour, a thick skin, and a passion for sustainability

Motivation to push the venue forward while staying true to our values

The Farm is busy! So you'll need to be cool under pressure and ready to lead in a fast-paced, high-volume environment

Perks & Benefits

Flexible, varied hours to support work-life balance

A supportive, inclusive team culture

Company Phone Plan

Paid Parental Leave

Staff discounts across all Three Blue Ducks venues and affiliated partners

Performance-based bonus structure tied to key venue targets and KPIs

Training and development opportunities - including direct engagement with local farmers, producers, and winemakers

The chance to grow your career within a purpose-driven, values-led company

Three Blue Ducks is an equal opportunity employer and embraces diversity and inclusion. We encourage applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples.

Ready to lead an iconic Byron Bay venue with purpose and passion? We’d love to hear from you. Apply now. Two