Are you a warm, organised and proactive individual with a passion for healthcare and patient care? We're looking for a Medical Receptionist to be the welcoming face of our busy and caring general practice.

We are a well-established, AGPAL accredited general practice committed to providing high-quality, patient-centred care to our diverse community.

Key Responsibilities

Greet and assist patients with a professional and friendly manner

Answer phones, schedule appointments, manage recalls and reminders

Process Medicare, DVA, WorkCover and private billing

Maintain accurate patient records and confidential information

Liaise with GPs, nurses, allied health professionals and pathology services

Manage daily administrative and reception duties, including inbox, scanning and mail

You'll Bring

Previous experience in medical or customer service role (preferred)

Excellent communication and organisational skills

Confidence using medical software (Best Practice preferred)

Ability to multitask and remain calm under pressure

A team-oriented attitude and positive work ethic

Requirements

Current Police Check and Working with Children Check (or willingness to obtain)

COVID-19 vaccination status

CPR (Preferred)

Must be available to work flexible hours including early mornings and occasional Saturdays

Must have valid Australian work rights

What we Offer

Supportive and inclusive team culture

On-the-job training and mentoring