
Store Manager / Supervisor
McDonald's
Posted 4 days ago
Location: McDonald's Bathurst
Employment Type: Full-Time
Availability: 24/7 Shift Coverage
Job Summary:
McDonald's Bathurst is seeking a dedicated and energetic Full-Time Store Manager / Supervisor to join our team. As a supervisor you will be responsible for a team of 25 managers over 3 restaurants employing over 300 staff. As a Store Manager, you will play a key role in overseeing daily operations, ensuring exceptional customer service, and leading a team in a fast-paced, 24/7 environment. This position requires flexibility to work across all shifts, including mornings, evenings, overnights, weekends, and public holidays, to support our round-the-clock operations.
Key Responsibilities:
Supervise and motivate crew members to deliver outstanding service and maintain high standards of food quality, cleanliness, and safety.
Manage shift operations, including cash handling, inventory control, and compliance with McDonald's policies and procedures.
Ensure a positive customer experience by addressing complaints promptly and professionally.
Train and coach team members to uphold McDonald's operational excellence.
Monitor and maintain food safety standards in line with company and local regulations.
Collaborate with the management team to meet sales targets and operational goals.
Handle opening and closing procedures as required for any shift.
Requirements:
Availability to work a flexible schedule, including 24/7 shifts (mornings, afternoons, nights, weekends, and public holidays).
Previous experience in a supervisory or leadership role, preferably in fast food, retail, or hospitality.
Strong communication and interpersonal skills to lead a diverse team.
Ability to thrive in a fast-paced environment and make quick, effective decisions.
A proactive attitude with a focus on teamwork and customer satisfaction.
Basic numeracy skills for cash handling and inventory management.
A passion for delivering great service and representing the McDonald's brand.
What We Offer:
Competitive full-time salary and benefits package.
Opportunities for career growth within McDonald's, a globally recognized brand.
Comprehensive training and development programs.
A supportive and dynamic team environment.
Employee discounts and perks.
About McDonald's
Back in 1971, we opened our first restaurant in a Sydney suburb called Yagoona. Today there are over 900 McDonald's across Australia and we employ around 90,000 people across our restaurants and management offices.
With more than one million of you coming through our restaurants every day, it's our priority to maintain your trust and integrity. To do this we make sure our customers and employees receive the respect they deserve. Through honesty, hard work and outstanding quality, service, cleanliness and value (QSC&V) we make sure that our restaurants are up to the standard you deserve.
Source: this is an extract from the company's own website
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