BLISS & BEYOND

- Are you ready for your next career move in Retail Leadership?
- Love fashion and sales?
- Come join a fantastic company on the coast!

Bliss & Beyond are looking for a Retail Store Manager with a proven history of outstanding sales to lead the team at our Tweed Heads store. This, combined with a love of female fashion, will make you the perfect candidate.

Bliss & Beyond is a clothing and homewares retailer with stores across the South East QLD and Northern NSW. Our customers love our diverse range of products, our affordable price point, and our personal customer service.

The Retail Sales Store Manager is ultimately responsible for the successful achievement of sales results within the store. You will achieve this through your outstanding sales strategies, exemplary customer service, established or ability to develop leadership and management of staff, attention to detail and full ownership and responsibility of your store.

Inspired by optimism, teamwork, integrity, creativity and your exceptional work ethic, you will extensively contribute, through service and product sales, to the Bliss & Beyond vision and mission of helping our customers find beautiful pieces that make them feel confident!

Reporting directly to the remote Director/Owners, the Store Manager will work closely with other store managers and staff to exceptionally fulfil their duties.

Essential skills and experience:

Be an internally motivated leader who is driven by achieving sales results

Have outstanding customer service and communication

A demonstrated history of consistently exceeding sales targets

Strong retail store leadership - coach and lead by example to motivate your team

Set a vibrant energy in store through outgoing and positive behaviours

Promote the brand through strong visual merchandising skills to create a unique store environment that speaks to our customers

Manage and take ownership of all aspects of your store through your attention to detail; consistently managing store tasks around customer service

Create an exceptional customer experience and provide styling advice

Be able to use data to identify opportunities and inform your practice

Manage new stock deliveries and merchandise the store to turn over stock quickly

Work with other Store Managers and Owners on rosters and payroll budgets

Live and uphold our Bliss & Beyond values by demonstrating:

reliability and hard work

honesty and open-mindedness

kind optimism and curiosity

Commitment to embracing change and growing professionally in the role

Be an independent problem solver

A genuine love of people and creating customer connections

Be a positive, empathetic, and kind person

Be a person of integrity and professional credibility

Be creative, enthusiastic, and reflective

Key responsibilities:

Positive Leadership

The store leader will have excellent leadership skills, or ability to develop them quickly, which contribute to the ongoing development of the customer base and staff in store. They will be an independent worker who is curious and reflective in their practice for the ongoing development of their team and store.

Positive Relationships

Deliver exceptional service to ensure customer satisfaction is maximised

Lead and manage staff to continually develop their skills and competencies

Monitor and appraise staff performance

Build relationships with key stakeholders to enhance the reputation of Bliss & Beyond

Positive Communication

Motivate the sales team to meet sales objectives and KPI’s

Be creative and identify ways to attract new customers and increase store traffic

Prepare detailed reports in buying trends, customer requirements and sales

Interact kindly and respectfully with all stakeholders

Maintain important store records g. staff training; policies and procedures

Be able to create social media content for the store

Develop and arrange promotional material and instore displays

Positive Operations

Maintain high levels of workplace health and safety instore for all staff and customers

Visual merchandising of stock to ensure consistent rotation and aesthetic appeal

Maintain high level of security of stock via visual and operational means

Ensure company and store policy and procedures are maintained and adhered to

Lead the upkeep of store presentation – cleanliness

Display initiative to review, devise and communicate potential improvements to company operations, sales, and procedures

The perks for you:

A generous staff discount policy

Ownership and responsibility of your store

Opportunity for further learning and growth

If you think this role is for you, please send your resume to [email protected] ensuring you tell us all about why you are a good fit for Bliss & Beyond in your cover letter. Oh, and don’t forget to include your CV telling us all about your experience and why you should be our next superstar!