• Base salary from $111,643 to $ 121,045 (HEW Level 7) plus 17% employer's superannuation contribution and annual leave loading
• Full time, fixed-term contract ending 31 December 2026
• Collaborative team with hybrid working arrangement

About the role

We are seeking an experienced Senior Test Analyst to deliver projects within a student CRM (Salesforce) platform implementation Program. The role is an excellent opportunity to play a lead in a key Program in Macquarie University's digital transformation. You will report directly to the Product Owner (CRM) as part of the Operational Excellence Team.

Digital Transformation is one of the six fundamental commitments of the Macquarie University Operating Plan: to embrace emerging technologies to better connect, engage, and collaborate. The core focus of the University's digital transformation strategy is enabling the objectives of Students First through five key focus areas, seeking to drive excellent experiences and outcomes in every dimension of students' interactions with the University.

The Student 360 Program will deliver a student CRM (Salesforce) platform that will realise our ambitions for end-to-end student engagement and service delivery, and allow the University to:

• Provide a unified, 360-degree view of each student that will enhance our ability to engage with them (including privacy protections and controls);
• Support the transformation of business processes, providing identification of opportunities for improved services to students and support service delivery;
• Enable context-specific services and personalisation to successfully support students throughout their journey;
• Provide a contemporary technology platform that can evolve with the changing needs and aspirations of the University and to truly connect with our students as individuals;
• Gain insights and analytics across the whole student journey, to provide better metrics and inform improvements of University services and experience; and
• Replace and decommission legacy systems.

You will provide Operational support within the Macquarie University digital transformation strategy. The Senior Test Analyst role will be focused on the planning, design, execution and reporting of all testing activities to ensure that the software developed by the program and enhancements made by the Operational Excellence Team meet quality standards and are free from errors or defects.

Please note that this is a fixed term contract ending 31 December 2026 based at Macquarie University, Wallumattagal Campus, North Ryde.

About you

You will be a self-starting individual with excellent work organisation, time management skills and ability to work under pressure. You will be an effective leader, communicator and problem solver. Your specific experience will include being part of complex, large-scale, multi-disciplinary teams to deliver successful outcomes in a University or similar environment.

You will enjoy working in a dynamic environment, applying a methodical and consultative approach in your work and be motivated to deliver work outputs that are of a consistently high quality.

How to apply
Please apply online and attach your resume and a separate cover letter that outlines how you meet the selection criteria below:

• At least 5 years' experience as a Test Analyst on complex programs of work.
• Previous experience testing a CRM platform implementation, specifically Salesforce.
• Define and implement the overall test approach including the development of thorough multi project test strategies.
• Responsible for producing the overall test delivery plan and defining the testing activities whilst determining whether automation tools can be utilised.
• Preparation of quality assessments, reports, and metrics formulating go-no go statements based on reports and metrics, test progress and defect status.
• Ensure that all test cases have appropriate and agreed acceptance criteria.
• Execute planned test cases, ensuring that all test results are correctly recorded against the system.
• Responsible for ensuring all required test data and test environments are ready for the testing activities.
• Track and communicate with key stakeholders on testing progress.
• Work with stakeholders, including external vendors, to manage the planning and execution of the testing activities.
• Ensure alignment of testing activities across the integrated project/program plans.
• Proactively identify test-related risks and issues to project and program delivery and provide general guidance for mitigation activities.

*This position will require pre-employment checks such as criminal record check and working rights check in Australia.

Applications Close: Friday 8th August 11:59pm

Please note we reserve the right to progress or decline an application as well as close the advertisement prior to the stated closing date.

About Us

Macquarie is a university engaged with the real and often complex problems and opportunities that define our lives. Celebrating its 60th year in 2024, it was established as a bold experiment in higher education and designed to break from educational traditions to work in tandem with industry. Institutionally we strive for the extraordinary by challenging convention and embracing different views. Our pioneering culture has encouraged and inspired students, staff and collaborators to break free from conventional thinking, and to actively shape the complex issues that define the future of humanity.

Why work at Macquarie

We rank amongst the top employers in the Australian Workplace Employers Index, having recently earned a five-star rating in the QS World Rankings with the highest rating for employability.

Our prime location, we are walking distance from Macquarie University Metro Station and Macquarie Shopping Centre. Not only are we close, take a look at our benefits on offer:

• 17% Superannuation
• Subsidised onsite parking options
• Flexible working options
• Training and professional development
• Onsite childcare facilities
• Discounted health insurance (Medibank)
• Onsite vacation care
• Employee Assistance Program
• Subsidised membership at the Sport & Aquatic Centre
• Onsite GP, imaging & physio clinics

A Place Where You Belong

At Macquarie, we believe diversity makes us stronger, inclusion drives our success, and belonging inspires us to do our best work. We are proud to foster a community where different backgrounds, identities, and experiences are valued, and where our people are empowered to thrive through supportive leadership, shared responsibility, and a deep commitment to genuine care and respect for our community. Find out more about our vision for a truly inclusive workplace in our Diversity, Inclusion and Belonging Framework.

Flexible Work

At Macquarie, we believe by providing flexibility in when, where and how work is done, we can support our staff to manage their personal commitments, while optimising their work performance and contributions to the University. See how we lead in flexible work to enable an outcome focused and inclusive workplace. To learn more about our culture and hiring process, explore our Candidate Resource Hub.