Our participants, Our people, Our purpose

Currently, there are around 5.5 million Australians with a disability. The National Disability Insurance Agency (NDIA) implements the National Disability Insurance Scheme (NDIS), which is one of the biggest social reforms in the country since Medicare. As an Agency, we support more than 717,000 participants with a significant and permanent disability, and the families and carers of those living with disability. For many Australians, this will be the first time they receive the disability support they need. The NDIA is designed to enhance the quality of life and increase economic and social participation for people with disability and will mean a peace of mind for every Australian.

A new role awaits

The Policy and Practice Leadership Division is seeking an experienced and accomplished APS6 Executive Assistant to join the NDIA.

We are seeking an excellent communicator with strong written and verbal communication skills and the ability to represent the executive office professionally when interacting with a range of stakeholders, including other government agencies and ministerial offices. You will have a demonstrated ability to anticipate the needs of executives and prioritise competing demands in a fast-paced environment. You will be competent in maintaining a high level of accuracy, attention to detail and confidentiality, modelling the APS and NDIA Values and making a positive contribution to the Division's culture.

The Policy and Practice Leadership team is an inspiring and rewarding environment to be part of. As APS6 Executive Assistant to the General Manager, you will play a key role in supporting a team that is leading critical reforms to the NDIS.

Where you can add value

As part of a high-performing team, you will play a critical role in managing the day-to-day operations of the General Manager. You will coordinate and prioritise competing priorities and responsibilities, working closely with senior leaders and stakeholders across the Agency.

Responsibilities of the role may include but are not limited to:

• Independently manage and coordinate high level executive calendar and inbox, anticipating conflicts and prioritising meetings.
• Managing emails, appointments and preparing briefing materials whilst adhering to the strictest confidentiality.
• Organising travel arrangements and supporting official functions on behalf of the General Manager, and other agency staff as directed.
• Providing guidance, support and quality assurance to staff at lower classification levels, ensuring consistency with agency standards, procedural compliance, and best practice.
• Proactively identify issues and implement solutions to resolves problems as they arise, using sound judgement and a thorough understanding of priorities, workflows, and stakeholder needs.
• Maintaining a well-developed understanding of relevant legislation and policy frameworks.
• Working closely with the Divisional Support Officer (DSO) of the Group and the Divisional Coordinator (EC) to assist with any priorities or tasks as required.

Enough about us, let’s talk about you

Our ideal candidate will have qualifications in business administration, management, office administration or a related field, or equivalent work experience in lieu of formal qualifications. In addition, you will have proven experience in high level administrative or executive assistant roles, preferably within a government or large organisational setting. You will have a demonstrated ability to take initiative, lead projects, and manage competing priorities in a fast-paced ever changing environment.

You will be highly motivated with exceptional attention to detail and the ability to make decisions and work independently. You will have strong written skills and be confident and competent to draft communications on behalf of the Division. You will be organised, proactive, and flexibility adapt to changing priorities, while supporting various functions and working effectively in a dynamic environment, showcasing your continuous learning and strong time management skills.

In line with the values and mission of the NDIA, you will have a positive contemporary attitude to people with disability, along with understanding and knowledge of disability and its impact on individuals.

Your NDIA Experience

We work as one team. We are accepting, diverse and driven. We take a shared approach to making progress. We welcome and support each other and encourage different ideas, insights and opinions. We empower and enable each other to be our best. We collaborate, connect and work together to create a workplace that makes us proud. And while we're based far and wide across the country, we make sure nobody feels they are out on their own.

• You will work for a socially inclusive and culturally diverse workplace, that is making a meaningful impact to the lives of more than 600,000 Australians.
• Access to higher superannuation and above market leave entitlements
• Competitive remuneration and working conditions that support a positive work life balance
• Access to ongoing professional development and learning

While this role is ideally performed from NSW - Chatswood, NSW - Surry Hills, VIC - Richmond, VIC - Geelong, remote working arrangements may be considered. We intend to fill this role in an ongoing capacity, however non-ongoing roles up to 12 months with the possibility of extension up to 2 years may be offered.

Successful candidates will be required to undergo a pre-employment National Police History check, Worker Screening check and/or Working with Children Check (where required) and provide evidence of Australian Citizenship.

Applications for this role close 11.30pm AEST, 24th July 2025.

If you have any questions, please contact Jaklin Morrell on 0408 457 386 or email [email protected]

With the exception of personal details, applications can NOT be edited or updated once submitted for consideration. Please make sure you are completely satisfied with your entire application before submitting.

NDIA is committed to supporting an inclusive and diverse workforce and welcomes and encourages applications from People with Disability (PwD), First Nations peoples, LGBTIQA+ people, people from Culturally and Linguistically Diverse backgrounds, Mature age workers, as well as young workers and supporting an inter-generational workforce and supporting gender equity and families. NDIA will provide reasonable adjustments for candidates to participate equitably in the recruitment process and discuss workplace adjustments to fulfil the inherent requirements of the role. If you require an adjustment to be made during the recruitment process (including alternate formats of the application form) or have an enquiry about the support provided, please contact DFP Recruitment on 1300 138 337 [email protected].

RecruitAbility applies to this position: The RecruitAbility scheme supports people with disability applying for jobs in the Australian Public Service (APS) by giving you a better opportunity to put forward your skills and experience during the selection process.

There are certain roles within the National Disability Insurance Agency that may require mandatory vaccination, subject to government order or directive. Evidence may be required prior to commencement.