Logo for Account Manager - Domestic Insurance

Account Manager - Domestic Insurance

Hays | Insurance
Melbourne, VIC
A$140,000 p/a + Super DOE
Insurance & Superannuation → Brokerage
Full-time
On-site

Posted 8 days ago


Account Manager required by a highly regarded insurance brokerage to work across a large domestic portfolio

Your new company

Our client is a well-established and reputable insurance brokerage with a large and diverse client base, that, due to growth and upcoming plans, is looking to hire an accomplished Account Manager to lead on a large portfolio. The company offers insurance solutions to a broad range of domestic and commercial clients, predominantly across motor, liability, financial lines and other areas. The business has numerous offices across Australia, and this is an excellent opportunity for an experienced insurance professional to progress in your career.

Your new role

This role would see you take on a large book of work (circa~$500k) for clients across a broad domestic portfolio, covering predominantly motor, property and liability, and further lines when required too. You will be responsible for managing a portfolio of clients, providing tailored insurance solutions, and ensuring exceptional service delivery. This role reports and works closely with a senior leader within the business. Your main responsibilities will include:

  • Manage and grow a portfolio of commercial and/or personal insurance clients
  • Provide expert advice and tailored insurance solutions across multiple lines (e.g., motor, property, liability, financial lines)
  • Build and maintain strong client relationships through regular communication and service excellence
  • Prepare and present insurance quotes, renewals, and policy documentation
  • Liaise with underwriters and insurers to negotiate terms and resolve issues
  • Identify opportunities for cross-selling and up-selling additional insurance products
  • Ensure compliance with industry regulations and internal procedures
  • Assist with claims management and client advocacy during the claims process

What you'll need to succeed

To be considered for this role, you will be an experienced insurance broker, with a minimum of 5 years of experience in account management and an ability to manage a book independently. You will have a broad mix of experience, covering domestic and personal insurance, although knowledge of commercial lines would be beneficial too. The ability to develop client relationships is essential for this position, so a proven track record of managing a portfolio of HNW clients, cross-selling, and retaining business is crucial.

What you'll get in return

This position offers a highly competitive salary package and benefits scheme, which is market-leading and negotiable based on your experience. Candidates with the above experience are encouraged to apply so this can be discussed in detail. The role would see you take on the management of a loyal and established client book with annual premiums exceeding $500k. It is an excellent and rare leadership opportunity for an accomplished senior insurance broker to take the next step in your career.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or contact Sam Puddephatt on +61414080779 or [email protected] to discuss further. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.


About Hays | Insurance

Sydney, NSW, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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