Company Description:
Megalong is a farm-to-table restaurant nestled in the stunning Megalong Valley in the Blue Mountains. We produce our own fruit and vegetables, raise our own livestock, and focus on seasonal cooking that highlights the unique flavours of our region. Our team is passionate about delivering warm, memorable hospitality in one of Australia's most beautiful rural settings.

Position Overview:
We are seeking a professional, charismatic and detail-oriented Maitre D’ to lead the front-of-house team and act as the face of our dining room. This is a key guest-facing role that requires exceptional service skills, a natural sense of hospitality, and the ability to manage and inspire a small, passionate team. You will work closely with the General Manager and Head Chef to ensure a seamless and elevated dining experience for every guest.

Key Responsibilities:

· - Greet and seat guests with warmth and professionalism.

· - Lead the front-of-house team to ensure smooth daily operations.

· - Manage bookings, floor plans, and guest flow.

· - Coordinate closely with kitchen staff to maintain pacing and service standards.

· - Foster a welcoming, attentive and knowledgeable service culture.

· - Train and mentor front-of-house team members.

· - Manage guest feedback and resolve service issues with grace and discretion.

· - Oversee cleanliness and presentation of the dining area.

· - Maintain familiarity with the seasonal menu and wine list to guide guest experiences.

· - Ensure adherence to licensing laws and responsible service of alcohol (RSA).

Key Skills & Requirements:

· - Minimum 2–3 years experience in a senior front-of-house role, ideally as a Maitre D’, Restaurant Manager or Supervisor.

· - Excellent communication and interpersonal skills.

· - A genuine passion for hospitality and guest care.

· - Confident in managing both high-end service and rustic, relaxed atmospheres.

· - Strong organizational and time management skills.

· - Familiarity with reservation systems and POS software.

· - A team player with leadership capabilities and high personal standards.

· - NSW RSA required.

· - Wine knowledge and interest in food provenance a plus.

Benefits:

· - $80,000 salary + super

· - 5 weeks paid annual leave

· - Work Thursday to Sunday – enjoy a consistent 3-day weekend

· - Closed over Christmas & New Year

· - Daily staff meal provided

· - Supportive, inclusive team culture

· - Work with fresh, seasonal, homegrown ingredients in a unique setting

· - Opportunity for growth within a creative and quality-driven environment

Work Location: In person – Megalong Valley, Blue Mountains
Schedule: Day and evening shifts, Thursday to Sunday

Ready to lead one of the most unique and rewarding front-of-house roles in regional NSW?
Apply now with your CV and a brief cover letter.