The Clinical Systems Improvement Coordinator position is a Full-Time Fixed Term position until 30th June 2026.

The Aboriginal Health Council of South Australia Limited (AHCSA) is the peak body representing Aboriginal community-controlled health and substance misuse services in South Australia at state and national levels.

Our primary role is to be the ‘health voice’ for all Aboriginal people in South Australia. We achieve this by advocating for the community and supporting workers through our Member Services with appropriate Aboriginal health programs based on a holistic perspective of health.

Summary of the Role

The Clinical Systems Improvement Coordinator is responsible for supporting Member Services in achieving effective, meaningful, and streamlined clinical services and programs through the development of processes and systems.

This position aligns with the objectives of the Commonwealth Department of Health's Indigenous Australians Health Program (IAHP) and Primary Health Care (PHC) Activity, focusing on improving clinical processes and fostering a culture of high-quality, safe, and comprehensive primary healthcare.

The Clinical Systems Improvement Coordinator works closely with Member Services to enhance their clinical systems and processes, promoting a culture of quality and safety that leads to improved health and wellbeing outcomes for Aboriginal people. The role provides support across various clinical system needs, helping Member Services develop effective processes and systems that meet best practice standards.

Key areas of focus include assisting Member Services with accreditation, Medicare, Continuous Quality Improvement (CQI), and Clinical Governance, ensuring these standards are met to optimise service delivery and improve operational productivity.

Key Responsibilities

Planning, Strategy and Advocacy: Undertaking planning with Member Services and advocating for increased support for clinical systems improvement for the sector

Clinical Systems Implementation and Accreditation Support: Providing Member Services with guidance on clinical systems implementation and accreditation, fostering continuous improvement, and ensuring alignment with industry standards and best practices

Continuous Quality Improvement (CQI) and Clinical Governance Support: Assisting Member Services to engage in CQI initiatives that facilitate best practice primary health care

Essential Experience

Demonstrated experience in clinical quality improvement within Primary Health Care and/or clinical management in the Community Health Sector.

Experience in clinical systems improvement governance, policy, implementation, monitoring and evaluation.

Proven experience working with Aboriginal individuals, organisations, and communities, as well as engaging and negotiating with other stakeholders, including government and non-government organisations.

Experience in using information technology systems, including word processing software, Communicare, databases, and spreadsheets.

Demonstrated experience in project management, including the implementation of Commonwealth Department of Health funding programs, writing reports, facilitating meetings, and presenting information to diverse audiences.

Must be registered or eligible for registration with the Australian Health Practitioner Regulation Agency (AHPRA) as a Registered Nurse or Aboriginal Health Practitioner.

Tertiary or vocational qualification in primary health care, nursing or allied health, or equivalent experience in a related field.

Desirable Experience

Previous working experience in an Aboriginal Community Controlled Organisation, particularly in an Aboriginal health-related area.

Understanding of vaccines and the National Immunisation Program.

National Immunisation Program qualified immunizer.

Certificate IV in Training & Assessment.

Successful completion of CRANA+ Remote Area Nurse course.

What we offer

The opportunity to join the peak body representing Aboriginal community-controlled health and substance misuse services in South Australia

A workplace that encourages work/life balance

An inclusive and diverse workplace

Great salary package and benefits

Generous leave provisions

Special Conditions

Out of normal hours work may be required.

Requires the ability to travel intra-state and interstate, including overnight absences.

National Police Certificate is required.

Working with Children Screening may be required.

A valid Driver’s License is required.

How to apply

Please apply via SEEK.

To be considered for the role you are required to submit a Resume and Suitability Statement of no more than 5 pages.

The Suitability Statement has to address the Statement of Key Responsibilities of the Job and Person Specification. Only applications that have addressed the Statement of Key Responsibilities will be considered.

Visit our webpage to find the Job and Person Specification under the Work With Us tab - https://ahcsa.org.au/work-with-us/current-opportunities/ or you can contact the Human Resources team at [email protected].

Please note, late applications will not be accepted and no agencies please.

Closing Date for applications: 23rd July 2025

Aboriginal and Torres Strait Islander people are strongly encouraged to apply.

This position may be filled prior to the closing date of the Advertisement.