Capability Development Lead

• Permanent - Full Time, 38 hours per week position.
• Located in Rhodes, Sydney - our state-of-the-art office includes a free gym, great public transport, parking options and convenient shopping links
• Work flexibly-our office is incredible and so are the days when your commute is replaced by a few steps to your home office
• Salary packaging - increased take home pay through salary packaging including novated leasing options
• Birthday leave - take time to celebrate with your friends and family

About the Role

Are you a learning and development expert who thrives on inspiring others through engaging programs, impactful coaching, and creative learning design?

Fresh Hope Communities is on the lookout for a Capability Development Lead to drive learning strategies that uplift, empower, and transform our workforce. You'll be at the forefront of shaping a coaching culture, designing meaningful development pathways, and ensuring compliance while keeping learning engaging and aligned with our values.

What You'll Do:

• Deliver capability programs that stick - grounded in the 70:20:10 learning model and aligned to adult learning principles.
• Design, source, and implement bespoke and blended learning solutions - from onboarding and leadership to technical and functional skill-building.
• Drive mandatory training programs that keep us safe, compliant, and future-ready.
• Equip leaders to be on-the-job coaches, building a culture of continuous feedback and growth.
• Facilitate high-impact learning events, coach frontline leaders, and champion a learning culture across the organisation.
• Own and optimise our Learning Management System (LMS), ensuring data-driven insights, compliance tracking, and smart reporting.
• Collaborate with stakeholders to keep capability calendars, content libraries, and programs relevant, engaging, and on point.

What You'll bring:

• A deep understanding of adult learning principles, learning design, and capability frameworks.
• A proven track record in facilitating engaging learning experiences, both online and in-person.
• Experience in coaching managers, driving learning transfer, and embedding development into performance.
• Strong skills in LMS operations, content curation, and reporting.
• A natural relationship-builder who thrives on collaboration and cultural alignment.
• A proactive, values-led mindset - ready to contribute to a high-impact People & Culture team and a thriving organisational culture.

About Us

Fresh Hope Communities exists to create spaces that cultivate belonging and places that feel like home.
For almost 90 years, we have been providing quality support and lifestyle choices across retirement, residential and respite settings, as well as conference and outdoor adventure experiences for school and community groups. We have over 1000 staff and together we service residents and customers across NSW.
For more about us visit our website https://www.freshhope.org.au

We'd love to hear from you!

Please submit your cover letter and resume via the quick "Apply". We'll be in touch as soon as we can, don't wait to press submit!