Join our dynamic cosmetic clinic as an Admin ( dermal treatment skill desirable but not necessary) where you will play a crucial role in supporting clinic operations and delivering high-quality client care. You’ll be part of a team dedicated to providing cosmetic treatments while ensuring smooth and efficient administration.

Key Responsibilities: Admin Duties:

Client Communication: Respond to emails, phone calls, bookings and client inquiries professionally and in a timely manner.

Appointment Management: Confirm appointments for the following day and manage cancellations. Utilize the waiting list to fill any empty spots.

Stock & Inventory Management: Monitor product expiry dates, track stock levels for consumables, medications, and materials, and place orders as needed.

Treatment Room Prep: Ensure each treatment room is ready for the next day by ensuring cleanliness, topping up consumables, and preparing the space.

Data Entry: Complete patient data entry into the system, including scanning documents and uploading photos. Ensure new patient details are entered immediately.

Waste Management: Take out the clinic bin on Wednesdays and return it to the designated spot the following day.

Reporting: Regularly report to the practice nurse and management, providing updates on clinic operations and being receptive to feedback.

Desirable Dermal Therapist Duties (if applicable):

Client Consultation: Assist clients by explaining treatments and ensuring they are well-informed before undergoing services.

Perform Treatments: Administer various cosmetic treatments (facials, skin care, etc.) according to clinic protocols.

Maintain Clinical Standards: Adhere to best practices for hygiene, treatment, and customer service.

Post-Treatment Care: Provide clients with aftercare advice and follow up on their progress to ensure satisfaction.