LiveComfy is a leading share accommodation company based in Canberra, Melbourne, Sydney and Adelaide. We value innovation and flexibility, and take pride in exceeding client expectations, whilst continually striving for excellence. A key reason to our success is that we value and care about our team members, as much as we do our clients. We place significant importance on building the potential of each team member so that they can prosper and flourish in their career.

Due to the rapid growth of our business, we are looking for an Assistant Property Manager to join our dynamic team in Melbourne. You will work under the guidance and support of our Managing Director and other team members to manage a well-maintained property portfolio.

Company website: www.livecomfy.com.au

Office address: Level 9, 330 Collins St Melbourne VIC 3000

Roles and Responsibilities

· Answer calls and reply to emails

· Manage rent receipts and arrears in PropertyMe

· Manage tenants’ information in PropertyMe

· Keep company documents and worksheets up to date

· Manage tenants’ move in/out procedure

· Check bills/invoices

· Arrange for cleaning and key handling

· Send notifications to the tenants

· Prepare lease documents

· Resolve issues reported by tenants, in a timely and professional manner

· Liaise with various parties, including real estate agencies, cleaners, internet providers and utility retailers

· Regularly report to the senior manager

· Perform other general tasks as required

Qualifications and Skills

· Full time availability - available to work outside usual hours when required (Weekends, Evenings and Public Holidays)

· Ability to speak and write Chinese is a must

· Ability to meet strict deadlines and manage workflow

· Strong customer service skills and a positive “can do” attitude

· Ability to work autonomously and within a team environment

· Self-motivated and driven to learn and progress in your career

· Consistent and highly reliable

· Ability to build strong relationships with real estate agencies, contractors and tenants

· Highly organised with strong attention to detail

· Experience within customer service or real estate industry would be desirable, but not necessary

Benefit

· Competitive salary package

· Regular salary review based on the performance

· Huge opportunity to grow within the role and company

· Career training opportunities

· Fun, supportive and energetic team culture

· Company provided mobile phone and laptop

If you think that this position is for you, and possess a genuine desire to make a significant difference to a company that values the extraordinary, please email a brief covering letter, together with your resume to [email protected]